Claims Speciaist I

Claim Specialist I, Charleston, WV Dedicated Office

Estimated Travel Percentage (%): Up to 25%

Relocation Provided: No

At AIG, we are reimagining the way we help customers to manage risk. Join us as a Claims Specialist I to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team.

Make your mark in Claims

Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair and professional service with empathy and efficiency. This position is with the Charleston, WV Dedicated Claims Office, which provides services the State of WV account.

How you will create an impact

The Claims Specialist I will handle auto and general liability claims under general supervision and moderate exposure claims involving litigation. The position also ensures ongoing adjudication of claims within the Company standards, industry best practices and specific client service requirements.

• Analyze and process 3rd party property damage claims by investigating and gathering information to determine the exposure on the claim; ensure proactive claims handling aimed at the prompt and cost-effective resolution of claims through well-developed action plans. Determine need for and direct independent adjusters to gather information to determine exposure on the claim and control their costs.
• Identify and evaluate coverage issues; prepare comprehensive coverage letters with supervisory review and analysis; retain and provide direction to coverage counsel when necessary.
• Assess liability and resolve claim within established evaluation. Maintain diaries and complete tasks within required timeframes as set forth by department guidelines; ensure claim files are timely and properly documented with clear and concise analysis on coverage, damages, reserves, and liability including an action plan for resolution.
• Coordinate vendor referrals for additional investigation and/or litigation management. Calculate and assign timely and appropriate reserves; monitor reserve accuracy throughout the life of the claim.
• Refer case as appropriate to supervisor and management. Respond to requests or directions in a professional and timely manner.
• Attend arbitrations, mediations, settlement conference and trials.
• Successfully complete required State licensing examinations and continuing education requirement.

What you will need to succeed

• 2+ years of claims handling experience required
• Experience with bodily injury and property damage evaluation strongly preferred
• Strong decision-making ability and the ability to negotiate
• Computer proficiency with Microsoft Office applications
• Claim designations such as AIC or AINS
• Claim adjuster licenses required
• College degree preferred.
• ·Motivated individuals who are interested in the potential for an upwardly mobile career path
• Potential for flexible work arrangement including remote working.

Ready to make a bigger impact? We look forward to reviewing your application.

#LI-SR1