Work Schedule
Standard (Mon-Fri)
Environmental Conditions
Office
When you’re part of Thermo Fisher Scientific, you’ll do challenging work, and join a team that values performance, quality and innovation. As part of a successful, growing global organization you will be encouraged to perform at your best. With revenues of more than $40 billion and the largest investment in R&D in the industry, we give our people the resources and chances to create significant contributions to the world.
Join Thermo Fisher Scientific as a Microarray Field Application Scientist in Poland and NE Germany, where you'll be part of a world-class team committed to innovation. This role is perfect for ambitious professionals looking to make a significant impact.
Tasks and Responsibilities:
- Support Sales teams in achieving the order plan by providing exceptionally high-quality pre-sales support through customer visits, product/application/software demonstrations, seminars/workshops, and sample analysis.
- Provide post-sales support by training and visiting customers, delivering email and telephone support, and following up on customers' requests.
- Collaborate closely with Service Engineers to resolve application and instrument issues, providing technical coaching and training on-site.
- Assist customers in designing, setting up, and optimizing experiments on Thermo Fisher Scientific cellular analysis systems in their laboratories.
- Acquire and maintain scientific and competitive knowledge and market segment overview to support customers, Sales, and Service. Keep updated with the scientific community. Train colleagues on new products/applications as necessary.
- Identify and feedback market conditions and product opportunities to Sales & Marketing.
- Work effectively with Sales and Service in regional/key accounts of responsibility.
- Track, record, and document relevant information of all customer technical enquiries in our CRM tools.
Requirements:
Minimum Qualifications:
- Master's degree or PhD in Molecular Biology, Genetics, Cellular Biology, or equivalent experience.
- Laboratory experience, particularly in Molecular Biology with expertise in animal/plant/human Genetics and technologies performing CNV or genotyping.
- Proven experience in presenting technical materials in written and verbal form.
- Demonstrated ability to read, analyze, and interpret common scientific and technical reports and apply mathematical and statistical data analysis.
- Flexibility to travel throughout the area of responsibility: Primary responsibility for Germany.
- Fluent language skills in German and English.
Preferred Qualifications:
- Technically savvy individual capable of assessing customer experimental needs to support salespeople in demonstrations, training, and optimization to ensure customer success.
- Problem solver with the ability to troubleshoot technical problems.
- Excellent communicator able to address customers at all technical levels.
- Great teammate who can collaborate effectively across functions and coordinate efforts between Support, Service, and Sales.
Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.
Apply today! http://jobs.thermofisher.com
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
Accessibility/Disability Access
Job Seekers with a Disability: Thermo Fisher Scientific offers accessibility service for job seekers requiring accommodations in the job application process. For example, this may include individuals requiring assistance because of hearing, vision, mobility, or cognitive impairments. If you are a job seeker with a disability, or assisting a person with a disability, and require accessibility assistance or an accommodation to apply for one of our jobs, please submit a request by telephone at 1-855-471-2255*. Please include your contact information and specific details about your required accommodation to support you during the job application process.
- This telephone line is reserved solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes, such as not being able to get into the career website, following up on an application, or other non-disability related technical issues will not receive a response.
