Senior Corporate Investigator

About Working at Commerce 

Building a career here is more than just steps on a ladder. It’s about helping people find financial safety and success, helping businesses thrive, and making sure people and their money are taken care of. And our commitment doesn’t stop there. Our culture is about our people, the ones in our communities and the ones that work with us.  

Here, you’ll find opportunities to grow and learn, to connect with others, and build relationships with the people around you. You’ll have the space and resources to grow into the best version of yourself. Because our number one investment is you.

Creating an award-winning culture doesn't come easy. And after more than 155 years, we know Commerce Bank is only at its best when our people are. If this sounds interesting to you, keep reading and let’s talk. 

Compensation Range

About This Job

The main purpose of this job is to prevent, detect, and investigate financial crimes, waste and abuse against the Bank and the Bank's stakeholders.

Essential Functions

• Ensure fraud alerts are issued to lines of business timely

• Manage significant fraud incidents in accordance with the Incident Response Plan for Fraud

• Investigate employee dishonest acts

• Prepare and host training sessions for various lines of business impacted by fraud

• Investigate financial crimes committed against the Bank and the Bank's stakeholders

• Answer calls and emails routed to the investigator and the Duty Line and Resource mailbox

• Communicate fraud issues to various lines of business impacted by fraud

• Maintain relationships with law enforcement and other financial institution financial crimes investigators

• Conduct interviews of internal and external customers to obtain facts related to the investigation

• Recover Bank and customer losses

• Document investigation results in the case management system

• Prepare Suspicious Activity Reports

• Identify control weaknesses

• Perform other duties as assigned

Knowledge, Skills & Abilities Required

• Strong knowledge of financial crimes including various types of check fraud, embezzlement, loan fraud, wire/ACH fraud and the methods and schemes used to commit such crimes

• Strong investigative and documentary skills to report such crimes clearly and concisely to law enforcement

• Strong knowledge of various payment rules and regulations

• Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities

• Inquisitive, agile, and strong team player with excellent written, verbal, and interpersonal communication skills

• Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values

• Advanced level proficiency with Microsoft Word, Excel, Teams, and Outlook  

Education & Experience

• Bachelor’s degree in Criminal Justice, Accounting or equivalent combination of education and experience required

• 5+ years investigations, law enforcement, audit or risk management experience required

• Experience with criminal related laws and bank regulations preferred

• Certified Fraud Examiner (CFE) designation preferred

***For individuals applying, assigned and/or hired to work in areas with pay transparency requirements, Commerce is required by law to include a reasonable estimate of the compensation range for some roles.  This compensation range is for the Senior Corporate Investigator job and contemplates a wide range of factors that are considered in making compensation decisions, including but not limited to location, skill sets, education, relevant experience and training, licensure and certifications, and other business and organizational needs. The disclosed range estimate has not been adjusted for any applicable differentials (geographic, bilingual, or shift) that could be associated with the position or where it is filled. At Commerce, compensation decisions are dependent on the facts and circumstances of each situation. A reasonable estimate of the current base pay is $70,500 to $83,000 annually.  

#LI-Remote

The candidate selected for this position may be eligible for the following employment benefits: employer sponsored health, dental, and vision insurance, 401(k), life insurance, paid vacation, and paid personal time. In addition, we offer career development, education assistance, and voluntary supplemental benefits.  Click here to learn more.

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