Director Of Operations (Mon EMS)

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MINIMUM QUALIFICATIONS:

EDUCATION, CERTIFICATION, AND/OR LICENSURE:

1. Bachelor’s Degree in EMS, Emergency Management, Management, Business, Education, Public Health or other related field.

2. Obtain National Registry of Paramedic Certification within three (3) months of hire.

3. West Virginia Office of EMS Paramedic Certification within three (3) months of hire.

4. Valid Driver’s License.

EXPERIENCE:

1. Five (5) years of experience as a Paramedic.

2. Three (3) years of supervisory (Supervising EMS Officer) experience which included scheduling, operations, human resources, system management, program development and implementation.

PREFERRED QUALIFICATIONS:

EDUCATION, CERTIFICATION, AND/OR LICENSURE:

1. Master’s Degree in EMS, Public Health, Management, Public Administration, Business Administration, or other related field.

2. Credentialed EMS Officer (Supervising EMS Officer, Managing EMS Officer, Fellow).

3. Critical Care Paramedic (CCP-C, FP-C, UMBC CCP).

4. Certification in efficiency program (LEAN, Six Sigma, Project Management).

EXPERIENCE:

1. At least Five (5) years as a supervisor (Supervising EMS Officer).

2. At least Two (2) years of management (Managing EMS Officer).

CORE DUTIES AND RESPONSIBILITIES: The statements described here are intended to describe the general nature of work being performed by people assigned to this position.  They are not intended to be constructed as an all-inclusive list of all responsibilities and duties.  Other duties may be assigned.

1. Conducts safe, exceptional, compliant, and efficient clinical operations.

2. Leads and manages all operational leadership and clinical staff.

3. Oversees all aspects of fleet, equipment, operational personnel, and facilities.

4. Assures the quality, documentation, and continuity of patient care.

5. Builds a strong and effective clinical operations team.

6. Protects assets, public image, and profitability.

7. Consistently demonstrates professionalism.

PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Physical Ability - Tasks require the regular and, at times, sustained performance of moderately physically demanding work, typically involving some combination of climbing and balancing, stooping, kneeling, crouching, and crawling, and that may involve the lifting, carrying, pushing, and/or pulling of heavy objects and materials.

2. Sensory Ability - Some tasks require the ability to perceive and discriminate colors or shades of colors, sounds,

odor, depth, texture, and visual cues or signals. Some tasks require the ability to communicate orally.

WORKING ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Essential functions are regularly performed without exposure to adverse environmental conditions; performance of functions in the field may require exposure to adverse environmental conditions, such as dirt, dust, pollen, odors, wetness, humidity, rain, fumes, smoke, temperature and noise extremes, hazardous materials, fire, unsafe structures, heights, confined spaces, machinery, vibrations, electric currents, traffic hazards, bright/dim lights, toxic agents, human bites, explosives, water hazards, violence, disease, pathogenic substances, or rude/irate people.

SKILLS AND ABILITIES:

1. Ability to effectively communicate verbally and in writing. 

2. Ability to mine, curate, and analyze data.

3. Ability to utilize computing systems that are required for essential job functions.

4. Reliable and self-motivated.

5. Ability to understand and solve complex problems.

6. Strong leadership qualities.

7. People management skills.

8. Exceptional organizational skills with a high attention to detail.

9. Flexibility and ability to work on multiple projects.

Additional Job Description:

-Scheduling, operations, human resources, system management, program development and implementation experience

-MCCP certification

Scheduled Weekly Hours:

Shift:

Exempt/Non-Exempt:

Company:

Cost Center:

Address:

WVU Medicine is proud to be an Equal Opportunity employer. We value diversity among our workforce and invite applications from all qualified applicants regardless of race, ethnicity, culture, gender, sexual orientation, sexual identity, gender identity and expression, socioeconomic status, language, national origin, religious affiliation, spiritual practice, age, mental and physical ability/disability or Veteran status.