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German Customer Consultant for Netflix

Remote: 
Full Remote
Contract: 
Salary: 
2 - 2K yearly
Experience: 
Entry-level / graduate
Work from: 

Offer summary

Qualifications:

Excellent communication skills in German C1/C2, English skills, Bachelor's degree preferred, Minimum 6 months customer care experience.

Key responsabilities:

  • Communicating with subscribers through chat and phone
  • Assisting with payment and content issues
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Job description

Are you a German speaker? We are looking for German Customer Support Consultants to join the dynamic team of Netflix. Are you a TV shows fan?

Start your career in Greece and work for Netflix, one of the world's leading entertainment services!

Pack your bags for Athens and kick-start your career.

What you will do:

  • Communicating through chat & phone with subscribers
  • Answering how-to questions about payment
  • Troubleshooting streaming and content issues
  • Assisting subscribers with howto questions & navigating on Netflix

Requirements

  • Excellent communication skills in German
  • C1/C2 English skills
  • Bachelor’s degree (preferred)
  • Minimum 6 months of relevant customer care experience
  • General understanding of online marketing products/services being supported
  • Excellent communication skills
  • EU Passport
  • Relocation to Greece

Benefits

  • Excellent salary
  • 14 salaries per year
  • Monthly performance bonus (up to 145€ gross)
  • Relocation package covered
  • Athens based position (work from home policy)
  • International career in a multicultural environment
  • Training and familiarization phase
  • Opportunity to grow in a multinational company



Only CVs in English will be reviewed


Required profile

Experience

Level of experience: Entry-level / graduate
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Troubleshooting (Problem Solving)
  • Communication

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