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German Customer Consultant for Netflix

Remote: 
Full Remote
Contract: 
Freelance
Salary: 
2 - 2K yearly
Experience: 
Entry-level / graduate
Work from: 
Greece, Belgium

Offer summary

Qualifications:

Excellent communication skills in German C1/C2, English skills, Bachelor's degree preferred, Minimum 6 months customer care experience.

Key responsabilities:

  • Communicating with subscribers through chat and phone
  • Assisting with payment and content issues
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Speakit Startup https://speakitjobs.com
11 - 50 Employees
About Speakit
Speakit is a recruitment and staffing agency with users, clients & team members from all over Europe and we’re here to help reach your dream job. We believe that every new cooperation is another flash of eureka! To understand the new, we want to grow old with you; to discover the far untouched places, we are willing to stay close to you; we dream of speaking it, learning it and looking for it together! We all are what we look for, We’re looking for you.
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Job description

Are you a German speaker? We are looking for German Customer Support Consultants to join the dynamic team of Netflix. Are you a TV shows fan?

Start your career in Greece and work for Netflix, one of the world's leading entertainment services!

Pack your bags for Athens and kick-start your career.

What you will do:

  • Communicating through chat & phone with subscribers
  • Answering how-to questions about payment
  • Troubleshooting streaming and content issues
  • Assisting subscribers with howto questions & navigating on Netflix

Requirements

  • Excellent communication skills in German
  • C1/C2 English skills
  • Bachelor’s degree (preferred)
  • Minimum 6 months of relevant customer care experience
  • General understanding of online marketing products/services being supported
  • Excellent communication skills
  • EU Passport
  • Relocation to Greece

Benefits

  • Excellent salary
  • 14 salaries per year
  • Monthly performance bonus (up to 145€ gross)
  • Relocation package covered
  • Athens based position (work from home policy)
  • International career in a multicultural environment
  • Training and familiarization phase
  • Opportunity to grow in a multinational company



Only CVs in English will be reviewed


Required profile

Experience

Level of experience: Entry-level / graduate
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

Online MarketingCustomer Support

Other Skills

  • Troubleshooting (Problem Solving)
  • Communication
Are you interested?

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