Head of Transaction Monitoring Unit

PayDo, a leading Electronic Money Institution (EMI) authorised by the FCA in the UK and FINTRAC in Canada, operates in 140 countries and over 25 industries. Offering multicurrency IBANs, merchant solutions, and mass payment options, PayDo provides premium and convenient payment services. With all features available through one platform and contract, PayDo is a preferred solution for local and international payments.

The Head of Transaction Monitoring Unit is responsible for leading and managing all aspects of the company's transaction monitoring function. This critical role will ensure compliance with all applicable anti-money laundering (AML), counter-terrorism financing (CTF), and sanctions regulations. The ideal candidate will be a highly analytical and results-oriented individual with strong leadership and communication skills.

Your regular tasks

• Active management and QA of transaction monitoring (AML & anti-fraud) team
• Identify gaps, inconsistencies, and areas for improvement in transaction monitoring (AML & anti-fraud) teamwork and constant ongoing optimisation
• Handle cases escalated by the transaction monitoring team
• Oversee the transaction monitoring (AML & anti-fraud) team SLAs about AML & anti-fraud related cases (review delays reasons and offer solutions)
• Suspicious activity identification, investigation, monitoring and reporting
• Customers' profiles review (based on alerts identified during transaction monitoring)
• Prepare, review, and update transaction monitoring-related policies, procedures, and instructions
• Identify, manage & escalate suspected and actual money laundering, sanctions breaches and fraud cases through the relevant escalation path
• Ensure transaction monitoring systems, procedures and standards are in line with PayDo Policies
• Develop and track key risk indicators (KRI's)
• Provide business AML expertise, identifying an AML gap, implementing controls, advising and monitoring corrective actions, improving procedures and policies
• Assist with the review of new controls to mitigate risks and reduce false positives to improve efficiency across the team
• Prioritize the work and backlog for TM AML/Anti-fraud specialists
• Act as a hiring manager in the time additional hiring is needed
• Generate suspicious activity reports and risk management reports
• Cooperate with other departments/teams (e.g. Customer Support team) in resolving customer issues within the TM scopes
• Monitor constantly customer and transactional records to identify suspicious activity
• Oversee development, integration and evaluation of TM infrastructure
• Re-build and structure knowledge base for TM team, identify gaps, offer solutions
• Prepare weekly/monthly/Compliance Committee/management reports on TM teamwork results (e.g. statistics of transactions reviewed, transactions reject reasons) and communicate all relevant compliance issues and escalate any important or high-risk compliance issues
  
  

Skills & Requirements

• 4+ years of experience in TM & AML Compliance and Risk management, preferably in the financial services industry & fast-paced, high-growth environment (Electronic Money or Payment Institutions would be an advantage)
• 2+ years of leadership experience (5+ subordinates)
• Experience working with complex Customers such as financial institutions, gambling, IT/Software, Marketing, or forex clients is a must
• Experience describing and implementing policies from scratch
• Strong understanding of UK/EU directives, and global AML/CFT standards
• Familiarity with risk management frameworks and industry best practices
• Analytical mindset with excellent problem-solving abilities
• Expertise in using transaction monitoring systems and tools
• C1 (Fluent) level of English Proficiency
  
  

As a plus

• CAMS certification or equivalent
• A bachelor's degree in Finance, Law, or a related field is a significant advantage
  
  

Hiring Steps

Our recruitment process typically includes the following steps:

• Application Screening
• Interviewing Process & Assessment
• TA Interview
• Tech Interview
• Test Assignment (upon request)
• Final Interview (upon request)
• Job Offer
• Reference Check
  

Advantages of working with us

• Join a team of talented individuals who are deeply committed to their roles and the company's mission
• Embrace an innovative approach to processes and problem-solving, driven by ambitious goals and plans
• Work in a collaborative environment dedicated to delivering superior products that meet and exceed customer expectations
• Enjoy a workplace that fosters autonomy and trust, empowering you to take ownership of your responsibilities
  
  

Social Package

• Competitive compensation package
• Remote-first (or you can choose a hybrid format if you work from the UK)
• Flexible working hours
• Paid time off: Vacation, sick leave, personal days, and public holidays
• Budget for private English classes
• Budget for external training
  
  

Seize this opportunity and take the next step toward a rewarding career. Apply now!