Early Career Trainee, Field Engineer

Job Description Summary

Early Career Trainee will be responsible for developing and maintaining strong interpersonal relationships with customer representatives, ensuring Customer Satisfaction and maintaining all equipment models for Imaging products in Izmir and nearby cities.

This is a 1 year contract Trainee position to be based in Izmir.

About GE HealthCare

GE HealthCare is a leading global medical technology and digital solutions innovator with over 100 years of healthcare industry experience and around 50,000 employees globally. We enable clinicians to make faster, more informed decisions through intelligent devices, data analytics, applications and services, supported by our Edison intelligence platform. We operate at the center of an ecosystem working toward precision health - digitizing healthcare, helping drive productivity and improving outcomes for patients, providers, health systems and researchers around the world.

Job Description

Key Responsibilities/essential functions include:

• Technical: Maintains all models specific to a modality in the assigned area.
• Total system level trouble-shooting on complex multi-symptom problems.
• Electronic/Mechanical: Daily interface with doctors and technicians on equipment status issues.
• Customer satisfaction: Acts to ensure satisfaction to primary customers.
• Assists in Account Sales visits; helps train others where necessary; identify Sales opportunities and communicate to account team.
• Business growth: Assists in the growth and direction of business in his/her geographic area.
• Responsible for Warranty and PMS contract cost control.
• Responsibly completes all administration tasks on time.
• Ensures timely completion of FMIs and PMS inspections documentation for assigned accounts.
• Plays a leading role in complex and multifunctional rooms. Shares best practices.
• Quality Specific Goals: Maintain effective quality systems and programs compliant with ISO 9001 standard, according to the GE Service Quality Policy Statement.
• Aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position.
• Complete all planned Quality & Compliance training within the defined deadlines.
• Identify and report any and all customer quality or compliance concerns immediately to the Quality Organization.
• Identify and report any personal quality or compliance concerns immediately to the Quality Organization. Insure timely dispatch closure.
• Ensure completion of all field modifications instructions (FMI’s) within prescribed timeframe.
• Participate in continuous improvement activities by identifying and appropriately escalating process and product quality gaps, providing solutions when possible.
  
  

Qualifications/Requirements

• Qualified to Degree level, Bachelors degree Electrical & Electronics Engineering or Biomedical Engineering.
• Technical analytical skills.
• Up to 1 years Field Services experience.
• Sought by others for guidance and advice.
• Proficiency in English.
• Ability to work independently with minimum direction.
• High work standards and quality.
• Initiative and motivation.
• Plans and organizes work effectively.
• Excellent communications, listening and interpersonal skills.
• Strong Customer skills; deals tactfully and effectively with differences of opinion, influences rather than directs.
  
  

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.

GE HealthCare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE HealthCare - Creating a world where healthcare has no limits

Additional Information

Relocation Assistance Provided: No