Manager, Client Retention

Start your journey with BCD: Grow, connect, collaborate and celebrate with our global team

Manager, Client Retention (Hybrid)

Full time, Denmark, Sweden

In this role, you will be accountable for successfully retaining existing local and regional BCD Travel accounts that don't have global support.

As a Manager, Client Retention, you will

• Maintain and increase revenues utilizing existing client expansion and retention
• Develop business plans, implement key deliverables, and measure results
• Oversee the implementation of new business, working closely with implementation teams to ensure client expectations are achieved
• Make informed and sustainable recommendations to the BCD Travel nominated team and client
• Work and communicate with Local Sales owners to create client retention and expansion plans
• Assist with the Company's strategic relationships at all times
  
  

About You

• A successful history in a similar role within the business travel industry experience with a well-developed understanding of the business travel management and supplier landscape.
• Knowledge of travel industry technology with experience in closing and implementing large clients
• Effective communication skills, oral, written, and presentation in English, Danish, Swedish
• Proven presentation tools and techniques; ability to present information to groups with the appropriate degree of formality
• A proven history of success in the development and delivery of bids on complex RFPs
  
  

About Us

We’re a market leader in travel management: We help people and companies travel smart and achieve more, and our clients include some of the world’s best-known and most innovative business and consumer brands. We operate in more than 100 countries, and the majority of our 10,000+ people work virtually (because a 10-second commute usually makes awesome sense). We’re committed to sustainability and to driving success for our customers, our business and ourselves. Learn more about BCD Travel.

Your life at BCD

Working at BCD means connecting, collaborating and celebrating. You’ll be part of a virtual, dynamic and flexible work environment that fosters a good work-life balance so you can focus on what makes you happy. But don’t just take our word for it! Hear why people join BCD and more about the great perks of Life at BCD.

You’ll be offered

• Flexible working hours and work-from-home or remote opportunities
• Opportunities to grow your skillset and career
• Generous vacation days so you can rest and recharge
• A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
• Travel industry professional perks and discounts
• An inclusive work environment where diversity is celebrated
  
  

Ready to join the journey? Apply now!

We’re dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about a role, but your experience doesn’t align perfectly, we still encourage you to apply.

We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively. For accommodation requests or further information, contact our Talent Acquisition department at careers@bcdtravel.com.