Job Description
Are you a Certified Social Compliance auditor with APSCA?
ESG is one of the key growth areas of NSF, and we are looking for a
Social Accountability Scheme Manager, who will play a key role in the NSF Food business. Not only will this role enable you the opportunity to continue to audit, but you will also support the management and strategic growth of the SMETA scheme globally.
You will maintain the accreditations or approvals by scheme owners as applicable, managing the relationships with the scheme owners and establishing the processes to deliver the certification to all our clients globally. You will ensure all teams involved (Leaders, Technical teams, Audit Delivery, Sales), follow the processes and scheme rules to deliver an excellent service to Sedex and our associated clients.
Responsibilities
Including, but are not limited to:
- Responsible for technical and managing application of scheme requirements, relationship with scheme ownership to ensure compliance with relevant KPI expectations for Sedex SMETA and other social schemes
- Support the development and maintenance of quality systems to ensure ongoing compliance with internal KPIs, KPIs of the standards owners, and accreditation requirements
- Maintaining current program accreditations/approvals
- Take the lead in achieving new accreditations within given timelines, while maintaining current program accreditations
- Support the designing processes for the scheme, in partnership with IT, and ensuring application of scheme requirements in the region by operations, technical operations and audit delivery in the region
- Main contact with SEDEX for admin and technical issues, systems and databases, complaints, stay informed on versions and regulations, policies etc
- Support sales, operations and audit delivery globally to grow and strengthen our relationship with Sedex
- Lead the strategy to grow the schemes outside in other regions where applicable
- Strategic collaborations in pro of our business with all internal scheme stakeholders
- Support the building integrity program elements for their schemes
- Support the establishment of requirements for auditors, reviewers, technical individuals
- Design and provide training for all technical resources and auditors
- Be aware of relevant associations developments
- Attend accredited/approval audits and any other activity mandated by the CPOs, - follow up on non-conformances
- Follow up on complaints, appeals, suspensions
- Support audit delivery and Tech Ops to decide additional resources needed
- Attend industry events to promote schemes, do networking, collect industry and market information
- Support key accounts for the scheme
- Auditing to maintain qualifications and potentially witness/approval of auditors
- Local general administration and support of the scheme (UK)
- Conduct SMETA audits for maintenance of qualifications and support witness audit program
Qualifications
- Bachelor’s degree and previous experience in international labour laws, social /ethical schemes
- Approved SMETA auditor, Certified Social Compliance Auditor with APSCA
- Excellent understanding of the operation of third-party Certification/or Unaccredited Schemes within the supply chain
- Relevant experience and full technical knowledge of SMETA and other social schemes
- Ability to make difficult and innovative decisions, approaching them in a fair and logical way
- Challenges conventional thinking, respects legacy strengths but moves quickly to add capabilities and drive change
- Problem solving skills, establishing root causes and what actions are required to prevent recurring issues
- Excellent written and verbal communication skills
- Ability to motivate and bring team together to work towards common goals, team player
- Ability to organize and prioritize the workloads of self and team
- Motivated, willingness to learn and positive attitude
- Respect for individual and Company confidentiality rights
- Proficient with key Microsoft Office software, i.e. Word, Excel, PowerPoint, Outlook, etc. with a desire to learn new business related software
What NSF Can Offer
This is a great opportunity for a Certified Social Compliance auditor with APSCA who is looking to develop their career by not only auditing, but also supporting the management and strategic growth of the SMETA scheme globally. This role will offer lots of variety, where no 2 days will be the same – you will have the opportunity to build relationships, complete shadow and witness audits, and attend various events,
Apply now and send us your CV and cover letter. Come join our team. We look forward to hearing from you!
Notice to Agency and Search Firm Representatives: Please note that NSF is not accepting unsolicited resumes from agencies/search firms for this role. Resumes submitted to an NSF Employee by a third-party agency without a valid written & signed search agreement between NSF and said third-party agency, will become sole property of NSF. No fee will be paid if a candidate is hired as a result of an unsolicited agency or search firm referral. Thank you.
About Us
At NSF, our mission is to improve human and planet health by enabling safe food, clean water, and life-enhancing health technologies and products for millions of people around the world. We’re a global leader in standards development, testing, auditing, certification, and knowledge-based solutions for the food, nutrition, water, and life sciences industries. We’re passionate about our work because together, we have a broad impact on our world.
Our growing team of more than 3,000 team members provide services across all continents through our global offices and state-of-the-art laboratories, at our client sites, and from home offices. We’re growing fast and expanding into new areas, and that’s where you come in.
Come join a team that makes a difference in the world. More information about NSF can be found at nsf.org.
One of our core values is We Are One NSF. This means that while we’re one team, we embrace the cultural, ethnic, language and demographic diversity that reflects the societies in which we live and work. NSF is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability.
Notice to Agency and Search Firm Representatives: Please note that NSF is not accepting unsolicited resumes from agencies/search firms for this role. Resumes submitted to an NSF Employee by a third-party agency without a valid written & signed search agreement between NSF and said third-party agency, will become sole property of NSF. No fee will be paid if a candidate is hired as a result of an unsolicited agency or search firm referral. Thank you.
About The Team
NSF provides expertise and accredited food services across the entire food value chain: from agriculture, animal welfare, aquaculture, dairy, and production through to processing, distribution, quality management, retail, and restaurants. As a pioneer in food safety, we help businesses thrive while achieving their food sustainability, compliance, and risk management goals.
Our certifications services cover the Global Food Safety Initiative, supplier assurance, foodservice equipment and nonfood compounds, and organic and Certified Transitional certification through Quality Assurance International (QAI). We also offer HACCP validation and inspection, label claims verification and certification, DNA and food package testing, and product and process development. Separately, we provide expert consulting, food safety training, and auditing in areas including food fraud and gap assessments, retail food safety, and brand standards.
