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Field Service Engineer - Birmingham

Remote:

Full Remote

Work from:

United Kingdom

Offer summary

Qualifications:

Mechanical/Electrical Engineering HNC/HND or relevant experience., Technical awareness of mechanical and electrical systems., Experience in electronic repairs to PCB level., Confident with hand tools and customer interactions..

Key responsabilities:

Conduct daily diagnostic testing and repairs.
Install and commission new equipment.
Maintain customer relationships and service reports.
Ensure compliance with HSSE guidelines.

TSG UK https://www.tsg-solutions.com/uk

201 - 500 Employees

See all jobs

Job description

Principal Objectives:

Service and maintain suite of Petrol Station Equipment including Dispensers, Tank gauges, EPOS systems and Media solutions.
At TSG UK we are committed to your success and providing a supportive environment where you can thrive. While a formal qualification in an engineering discipline is desirable for this opportunity, it is not essential, as you will be trained for the role.

Key Responsibilities:

Daily diagnostic testing, troubleshooting and repair of customer equipment.
Installation and commissioning of new equipment.
Maintain and enhance customer relationships.
Produce timely and accurate service reports.
Ensure all calls are attended promptly and within set SLA.
Ensure all company equipment is properly maintained and in good working order at all times.
Ensure compliance with set HSSE guidelines.

Skills & Abilities Required:

Mechanical/Electrical Engineering HNC/HND (equivalent) or relevant experience
Technical awareness including:
Experience of diagnosing and repairing mechanical, electrical and electronic systems.
Electronic repairs to PCB level
Ability to voltage test AC/DC single and three phase supplies
Confident in the use of hand tools
Strong customer service skills with ability to interact confidently and professionally with end customer
Flexible approach with the ability to work alone or as part of a team
An understanding of PC hardware, networking and IT troubleshooting is a big plus!.

As per Health and Safety at Work Act 1974, Employee's must also

Take care of their own health and safety and that of others.
Co-operate with their employers.
Not interfere with anything provided in the interest of health and safety.

Why choose TSG UK?

Personal and career development opportunities
Company vehicle, PPE and tools provided
Generous allowances for supplemental earnings including OT (overtime)
Pension, healthcare scheme and company discount schemes

Diversity, Equity and Inclusion; our commitment to DEI: TSG is an equal opportunity employer. We are committed to the equal treatment of all current and prospective employees and do not condone discrimination based on age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We recognise the value that a diverse and inclusive workforce brings to our business and customers, and we strongly encourage suitably qualified applicants from a wide range of backgrounds to join us at TSG.