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Field Service Engineer - Northampton

Remote:

Full Remote

Work from:

United Kingdom

Offer summary

Qualifications:

Mechanical/Electrical Engineering HNC/HND or relevant experience, Technical experience in diagnostics and repairs, Ability to voltage test AC/DC systems, Strong customer service skills.

Key responsabilities:

Perform diagnostic testing and troubleshooting
Install and commission new equipment
Maintain and enhance customer relationships
Produce timely and accurate service reports

TSG UK https://www.tsg-solutions.com/uk

201 - 500 Employees

See all jobs

Job description

Principal Objectives:

Service and maintain suite of Petrol Station Equipment including Dispensers, Tank gauges, EPOS systems and Media solutions within designated area (Northampton / Leicester).

Key Responsibilities:

Daily diagnostic testing, troubleshooting and repair of customer equipment.
Installation and commissioning of new equipment.
Maintain and enhance customer relationships.
Produce timely and accurate service reports.
Ensure all calls are attended promptly and within set SLA.
Ensure all company equipment is properly maintained and in good working order at all times.
Ensure compliance with set HSSE guidelines.

As per Health and Safety at Work Act 1974, Employee's must also

Take care of their own health and safety and that of others.
Co-operate with their employers.
Not interfere with anything provided in the interest of health and safety.

Skills & Abilities Required (Essential):

Mechanical/Electrical Engineering HNC/HND (equivalent) or relevant experience
Technical awareness including:-
Experience of diagnosing and repairing mechanical, electrical and electronic systems.
Electronic repairs to PCB level
Ability to voltage test AC/DC single and three phase supplies
Confident in the use of hand tools
Strong customer service skills with ability to interact confidently and professionally with end customer
Flexible approach with the ability to work alone or as part of a team

Skills & Abilities Required (Desirable):

Understanding of PC hardware, networking and IT troubleshooting.

Education:

Formal qualification in an engineering discipline desirable but not essential, as successful candidate will be trained for the role.

Additional:

Once in position candidate to receive training in line with Health & Safety Law.
Training provided
Overtime available

Diversity, Equity and Inclusion; our commitment to DEI: At TSG UK, we are proud to be an equal opportunity employer. We are committed to treating all employees and applicants fairly, regardless of age, disability, gender, sexual orientation, pregnancy, race, religion, ethnicity, or marital status. We value the diverse perspectives that an inclusive workforce brings and encourage candidates from all backgrounds to apply and contribute to our mission.