Professional Education Manager, UK (Remote/Flexible)

Position overview:

The Professional Education Manager is accountable to successfully establish the Health Care Professionals (HCP) education strategy and tactics, and to deliver the related plans, for the UK market. The educational activities are directly addressed to HCPs with goals to enhance HCP awareness, knowledge and confidence in safely and effectively initiating, onboarding and optimising patients on Automated Insulin Delivery Systems with a focus on Omnipod 5 in the UK. The educational activities should, among others, also improve the understanding of the place and benefits of AID in the treatment pathway for diabetes, how to drive efficiency and successful outcomes in delivering clinical care, how to meet and address the challenges in implementing the NICE Technology appraisal to drive adoption of hybrid closed loop systems for people with diabetes who meet the NICE TA criteria.

With this role, the person will own and take Medical Education to the next level at Insulet, by establishing and executing a local education strategy and HCP learning pathway that can be leveraged further across the company. The established learning pathway is expected to provide comprehensive, blended education offering to Health Care Professionals using an omni-channel approach (digital and in-person), including educational programs developed in partnerships with key scientific and professional organisations. Responsibilities of the position include strategy and tactics, development of content of training and education programs, assessment of the performance of programs within the pathway, and direct involvement in the delivery of certain trainings.

This individual deploys strategic thinking, leads and coordinates a cross-functional team together with regional internal clinical training, sales excellence, marketing, and market access from the UK affiliate to establish the HCP education strategy that meets the business objectives and needs, and to efficiently deliver and execute on the plans, with high quality standards and scientific excellence.

They will have and maintain an in-depth understanding of diabetes, the current and future treatment landscape along with ongoing clinical research with a focus on the diabetes device market.

Key Accountabilities:

• Leads the Development and the implementation of the UK HCP Education strategy and tactics aligned to commercial business priorities and corporate strategy.
• Works with Sales Excellence, clinical training, Business and Marketing Teams to identify HCP education learning needs and priorities.
• Establishes an HCP learning pathway and comprehensive omnichannel approach to deliver on related educational offering (online, in person)
• Innovates on medical education delivery models to meet the changing customer needs and expectations for industry-led education.
• Builds effective training and skills-based peer-to-peer medical education programs that are aligned with corporate and product marketing strategy. Delivers occasionally some of these training programs.
• Designs and facilitates development of customized medical education programs to support healthcare professionals in their learning pathway from awareness to product adoption.
• Develops, fosters, and maintains relationships with HCP’s and thought leaders in the field of Diabetes technology and education across the healthcare continuum.
• Partners with external parties, including scientific and professional organisations to determine HCP education learning needs and collaborate on delivering HCP education programs.
• Collaborate on content development with the Internal clinical training programs as needed, and delivers some of these trainings directed at sales and field teams.
• Leads the execution of symposiums at national congresses.
• Assures and supports the logistics related to MedEd courses including registrations, course information and post-course evaluation data analysis and reporting.
• Measures, tracks and reports impact of MedEd programs.
• Creates and updates education content that reflects on-label, evidence based, best-practice use of Insulet products.
• Ensures that Medical Education activities are always conducted in a compliant manner by working closely with the local compliance officer at all times.
• Contributes actively to the Global and International Medical Affairs teams and cross-functional product launch planning teams.
• Develops and maintains a thorough and detailed working knowledge of the organisation and its products, current scientific research, and publications
• Performs other duties as required

Key Decision Rights

• Final HCP Education Strategy and plans for the UK market
• Content of educational programs
• HCP engagement plans in educational programs

Required Leadership/Interpersonal Skills & Behaviors

• Excellent written and verbal communication skills in English
• Engaging and dynamic presenter of often complex and/or clinical information to internal and external audiences of various sizes.
• A self-starter with strong teamwork and cross-functional collaboration skills.
• Demonstrated ability to integrate and work in a challenging, agile, cross-functional environment

Education and Experience

• 3 or more years of relevant experience in Medical Education within the pharmaceutical or medical device industry
• Expertise in adult education theory, best practices, and delivery model.
• Ability to develop innovative, impactful presentations and learning content.
• Understanding of the regional medical practice and clinical decision-making regarding patient care
• Knowledge of the medical device industry, including relevant laws, regulations, and ethical standards which apply to interactions with HCPs, payers, and industry representatives
• In-depth understanding of the Type 1 diabetes disease state, diabetes clinical decision making, the current/future treatment landscape, guidelines recommendations, and ongoing clinical trials/research is highly desirable.
• MD, PharmD, PhD or MS in life science /or an equivalent combination of education or experience

Additional Information

• UK location required. The position is remote.
• This role will involve frequent travel, 30% of time depending on candidate’s location.

NOTE: This position is eligible for 100% remote working arrangements (may work from home/virtually 100%; may also work hybrid on-site/virtual as desired). #LI-Remote