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Customer Onboarding and Success Manager (French)

Remote:

Full Remote

Experience:

Junior (1-2 years)

Work from:

Ireland

Offer summary

Qualifications:

Fluent in French (C1 level), 1-2 years of experience in relevant roles, Proficient in CRM software, Excellent communication skills.

Key responsabilities:

Develop and maintain partner relationships
Manage accounts to exceed sales targets
Analyze data and implement strategies
Onboard new suppliers within assigned region

David Kennedy Recruitment Ltd. Human Resources, Staffing & Recruiting Startup https://www.davidkennedyrecruitment.com/

11 - 50 Employees

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Job description

David Kennedy Recruitment is searching for a French speaking Customer Onboarding and Success Manager, to join our client's team in Dublin. Our client is a leader in outsourced inside sales, outsourced partner enablement, and outsourced customer success team.

Position: Customer Onboarding and Success Manager

Location: Dublin, Republic of Ireland

Work model: Remote within Ireland

Employment type: Full-time

Remuneration: Base salary + bonus

DUTIES AND RESPONSIBILITIES:

Develop and maintain strong partner relationships within your designated territory.
Manage accounts directly to consistently surpass quarterly and annual sales targets.
Analyze data to uncover strategic opportunities and implement data-driven strategies to drive sales growth.
Onboard new, high-quality suppliers within your assigned region.
Stay well-versed in technical integrations with software partners to offer effective support to clients.

REQUIREMENTS:

Native or fluent in French (C1 level), with strong proficiency in both written and spoken communication.
1-2 years of experience in account management, partner support, technical support, customer experience, customer success, or sales.
Demonstrated success in consistently surpassing goals and targets.
Experience with online marketplaces or SaaS platforms is a plus.
Proven ability to effectively manage a pipeline of leads or a book of business.
Proficient in CRM software, particularly in managing leads and opportunities.
Excellent communication and presentation skills.
Strong analytical skills with the ability to interpret and apply data to drive informed decision-making.
Exceptional time management and prioritization skills.
Comfortable working at both strategic and tactical levels in fast-paced, ambiguous environments.
Ability to meet tight deadlines, adapt to changing priorities, and balance short-term goals with long-term initiatives.