Customer Onboarding and Success Manager (Italian)

David Kennedy Recruitment is searching for an Italian speaking Customer Onboarding and Success Manager, to join our client's team in Dublin. Our client is a leader in outsourced inside sales, outsourced partner enablement, and outsourced customer success team.

Position:  Customer Onboarding and Success Manager  

Location: Dublin, Republic of Ireland

Work model: Remote within Ireland

Employment type: Full-time

Remuneration: Base salary + bonus

DUTIES AND RESPONSIBILITIES: 

• Develop and maintain strong partner relationships within your designated territory.
• Manage accounts directly to consistently surpass quarterly and annual sales targets.
• Analyze data to uncover strategic opportunities and implement data-driven strategies to drive sales growth.
• Onboard new, high-quality suppliers within your assigned region.
• Stay well-versed in technical integrations with software partners to offer effective support to clients.

REQUIREMENTS:

• Native or fluent in Italian (C1 level), with strong proficiency in both written and spoken communication.
• 1-2 years of experience in account management, partner support, technical support, customer experience, customer success, or sales.
• Demonstrated success in consistently surpassing goals and targets.
• Experience with online marketplaces or SaaS platforms is a plus.
• Proven ability to effectively manage a pipeline of leads or a book of business.
• Proficient in CRM software, particularly in managing leads and opportunities.
• Excellent communication and presentation skills.
• Strong analytical skills with the ability to interpret and apply data to drive informed decision-making.
• Exceptional time management and prioritization skills.
• Comfortable working at both strategic and tactical levels in fast-paced, ambiguous environments.
• Ability to meet tight deadlines, adapt to changing priorities, and balance short-term goals with long-term initiatives.

OFFER: 

• Excellent remuneration package based on experience, skills and performance
• Be part of a dynamic and creative team with a positive and friendly atmosphere
• Guidance and tools to reach career potential
  
• Comprehensive healthcare coverage
  
• Career development opportunities and tuition reimbursement