ACO Provider Success Consultant

COMPANY OVERVIEW
At Harbor Health, we’re transforming healthcare in Austin through collaboration and innovation.  We’re seeking passionate individuals to help us create a member-centered experience that connects comprehensive care with a modern payment model.

If you’re ready to make a meaningful impact in a dynamic environment where your contributions are valued, please bring your talents to our team!

POSITION OVERVIEW
The ACO Provider Success Consultant serves as a key strategic partner in Harbor Health's mission to transform healthcare delivery. This role bridges the gap between traditional healthcare models and value-based care by guiding providers through the ACO REACH framework. The consultant will drive provider engagement, optimize performance metrics, and ensure successful implementation of value-based care initiatives while maintaining focus on superior member outcomes.  

POSITION DUTIES & RESPONSIBILITIES

• Build and nurture strategic provider relationships by serving as their primary point of contact for ACO REACH program support and value-based care guidance
• Design and implement customized practice transformation strategies that align with both provider capabilities and Harbor Health's objectives
• Analyze performance metrics and translate complex data into actionable insights that drive provider success in value-based care arrangements
• Lead regular provider meetings to review performance, identify improvement opportunities, and develop action plans to achieve quality and cost targets
• Collaborate with cross-functional teams to ensure providers have access to necessary resources, tools, and support systems
• Monitor and support provider compliance with ACO REACH requirements while identifying opportunities for program optimization
• Drive member attribution growth through provider engagement and strategic practice expansion initiatives

DESIRED PROFESSIONAL SKILLS & EXPERIENCE

• 5+ years of healthcare experience with demonstrated expertise in value-based care models, particularly ACO REACH or similar alternative payment models
• Proven track record of building and maintaining strong provider relationships in a healthcare setting
• Strong analytical capabilities with experience in healthcare data analysis and performance improvement methodologies
• Experience in practice transformation and change management within healthcare organizations
• Superior project management skills with ability to manage multiple provider relationships simultaneously
• Deep understanding of healthcare quality metrics, risk adjustment, and population health management
• Exceptional communication skills with ability to influence and engage providers at all levels
• Bachelor's degree required; Master's degree in healthcare administration, business, or related field preferred
• Willing to travel occasionally to the New York and Dallas Forth Worth areas
• This is a remote role with travel expectations

WHAT WE OFFER

• Opportunity to shape the future of healthcare delivery in Austin through direct impact on provider success and member outcomes
• Collaborative and dynamic work environment
• An organization made of people who are passionate about changing the healthcare landscape
• Competitive salary and benefits package
• Professional development and growth opportunities
• A transparent and unique culture

Harbor Health is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law. We are committed to creating an inclusive environment for all clinicians and teammates and actively encourage applications from people of all backgrounds.