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Helpline Manager

Remote: 
Full Remote
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Offer summary

Qualifications:

Strong management experience, Background in veterinary services or support, Experience in a helpline environment, Relevant qualifications in mental health.

Key responsabilities:

  • Manage 24/7 Helpline services
  • Develop and maintain Helpline initiatives
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51 - 200 Employees
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Job description

VETLIFE

Vetlife is a charity for the veterinary community that provides independent, confidential and free help. We offer a 24/7 phone and email helpline, professional mental health support, financial assistance, information and resources. Vetlife is governed by an enthusiastic board of trustees who are all qualified vets or registered vet nurses. We have close ties with all the major UK veterinary stakeholders and are based in Central London.

We are looking for management to provide 24/7 services to our Helpline. The contractual duties are both inward and outward focused, but all relate to the maintenance and development of Vetlife’s Helpline service to the UK veterinary and veterinary nursing professions, allied workers and students.

This is an excellent opportunity to help our charity support vulnerable people.

If you are interested pursuing this opportunity, please visit our website at https://www.vetlife.org.uk/ to find out more about Vetlife.

To express an interest in tendering for this contract please request a full tender document by emailing via the button below.

The closing date for tender applications is 9am on 20 January 2025.

Interviews will take place on 13th February 2025 by Teams.

No agencies please.

Required profile

Experience

Spoken language(s):
English
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