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Strategic Account Executive - Customer Experience, CX (Remote)

Remote: 
Full Remote
Experience: 
Senior (5-10 years)
Work from: 
Illinois (USA), United States

Offer summary

Qualifications:

Bachelor's or master's degree in accounting, finance, or business administration., 7-10 years of experience in Telecom / Technology Expense Management., Proven track record of quota achievement., Experience with CRM platforms..

Key responsabilities:

  • Qualify leads from marketing campaigns and convert to opportunities.
  • Acquire new client contracts and build long-term relationships.
E78 Partners logo
E78 Partners
201 - 500 Employees
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Job description

About E78

E78 is a leading provider of finance, accounting and technology solutions for middle-market businesses and financial sponsors. Our team delivers platinum-level advisory, talent, and managed services that address the critical finance, technology, and transformation challenges faced by corporate leaders and private equity sponsors across the middle market through the Fortune 500.

For the sixth consecutive year, E78 has made the Inc. 5000 list, at No. 734 in 2024, which includes a three-year revenue growth of 655%

We are a community of results-driven gamechangers, and our passion drives us to achieve success through meaningful work and inspires us to make a lasting impact.

E78 is headquartered in Oak Brook, IL with offices around the country. Come join our growing team!

A few reasons why 450+ professionals are thriving at E78:

  • Career advancement opportunities
  • Flexible Paid Time Off (PTO) - Which includes traditional vacation time and sick leave
  • Industry leading maternity benefits, which also includes Parental Leave
  • Bonus eligibility
  • For every dollar contributed E78 will match up to 4%
  • Highly competitive salaries
  • 10 Company Paid Holidays
  • Opportunity for professional growth
  • Blue chip client logos to partner with
  • A culture of support and inclusion that fosters collaboration and diversity
  • World-class leadership committed to your development
  • Extensive career experience - E78 employees work alongside mid-late career professionals with vast skillsets and expertise in their respective fields.
  • Consistent team - Working with a single point of contact ensures a dependable team that is familiar with your business needs.
  • Partnership alignment with goals - E78 prioritizes understanding and aligning with your goals to ensure success.
  • Access to expert resources - E78 provides access to a robust partner ecosystem within the NetSuite ecosystem for consulting and support during implementations and beyond

Position Summary

This Strategic Account Executive with a CX background will lead the channel sales activities focused on mobility expense management at E78. This AM will sell our Cost Management Solutions in these areas: Telecom / Technology Expense Management (TEM), Wireless Expense Management, Cloud Expense Management, Audit / Optimization and Strategic Sourcing.

Are you a channel professional who has a solid background in building relationships with a passion for selling and providing the best solutions for customers?

Key Responsibilities

  • Qualify leads from marketing campaigns and convert to opportunities.
  • Prospect independently utilizing multiple techniques with a focus on enterprise prospect metrics (size/geography).
  • Identify prospect needs and match appropriate service/solution offering.
  • Acquire new client contracts and build long-term trusting relationships.
  • Perform lead role in representing E78 to the client, providing a single point of contact for E78' Solutions as needed.
  • Remain engaged in all aspects of E78 service delivery as it pertains to client base.

Required Qualifications

  • Bachelor's or master's degree in accounting, finance, business administration, or a related field
  • 7-10 years of experience in CX experience in Telecom / Technology Expense Management (TEM) and/or similar cost / spend management enterprise sales.
  • Proven track record of quota achievement.
  • Must possess the following: independent lead gen/prospecting skills, presentation skills, excellent oral & written communications abilities, ability to prioritize pipeline opportunities and independently manage sales cycle activities.
  • Experience with logging activities / capture opportunities in CRM platform.
  • Ability to prospect, negotiate, and close deals
  • Experience in network services/IT and enterprise software space is a plus.
  • Self-motivated with ability to work with limited direction and oversight
  • Strong consultative sales skills
  • Proven track record of hunting new business and marketing technical services.
  • Influential customer and partner relationships within in territory.
  • History of attaining/exceeding assigned sales quotas.
  • Ability to demonstrate clear understanding of direct customer sales engagement process from prospecting to close

Core Competencies

  • Entrepreneurial focus
  • Business thinking
  • Functional/technical expertise
  • Team player
  • Change agility
  • Organization & planning
  • Drive/energy

E78 is proud to be an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, sex (including pregnancy, childbirth, and reproductive health choices), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as someone with a disability, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws.

Required profile

Experience

Level of experience: Senior (5-10 years)
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Negotiation
  • Planning
  • Communication
  • Entrepreneurship
  • Teamwork
  • Change Agility
  • Strategic Thinking

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