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Data Scientist or Senior

extra parental leave
Remote: 
Full Remote
Salary: 
72 - 116K yearly
Experience: 
Senior (5-10 years)
Work from: 

Offer summary

Qualifications:

Minimum three years of relevant experience, Bachelor's degree in a quantitative field.

Key responsabilities:

  • Analyze phone call transcripts using generative AI
  • Collaborate with team to implement data science strategies
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Progressive Insurance XLarge http://www.progressive.com/careers
10001 Employees
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Job description

Join Forbes' 2024 Best Employer for Diversity!

As a data scientist or senior on the Customer Relationship Management Continuous Improvement team, you'll harness the power of generative AI to analyze phone call transcripts, uncovering opportunities to enhance and optimize customer experiences. With a dataset currently encompassing over 2,062 years of transcript duration — and expanding daily — you'll engage with generative AI, large language models (LLMs), and extensive, untapped data resources. Additionally, you will collaborate with a dynamic and highly cooperative team to research, develop, and implement cutting-edge data science strategies. Your innovative ideas will play a crucial role in propelling Progressive forward.

Remote work allowed.

Must-have Qualifications

  • A minimum of three years of relevant experience in statistical/quantitative modeling and/or machine learning tools and in using various database tools processing large volumes of structured and unstructured data
  • {OR} Bachelor's degree or higher with quantitative focus in Data Science, Econometrics, Statistics, Operations Research, Computer Science or related field (e.g. Mathematics)

Preferred Skills

  • Knowledge of version control platforms such as Github
  • Proficiency in Python & SQL
  • Experience with clustering, natural language processing, large language models, or analyzing unstructured text data

Compensation

  • $72,100 - $116,300/year
  • Gainshare annual cash incentive payment up to 30% of your eligible earnings based on company performance

Benefits

  • 401(k) with dollar-for-dollar company match up to 6%
  • Medical, dental & vision, including free preventative care
  • Wellness & mental health programs
  • Health care flexible spending accounts, health savings accounts, & life insurance
  • Paid time off including volunteer time off
  • Paid & unpaid sick leave where applicable, as well as short & long-term disability
  • Parental & family leave; military leave & pay
  • Diverse, inclusive & welcoming culture with Employee Resource Groups
  • Career development & tuition assistance
  • Onsite gym & healthcare at large locations

Energage recognizes Progressive as a 2024 Top Workplace for: Innovation, Purposes & Values, Work-Life Flexibility, Compensation & Benefits, and Leadership.

Equal Opportunity Employer

Sponsorship for work authorization is available for candidates who already possess an H-1B Visa

For ideas about how you might be able to protect yourself from job scams, visit our scam-awareness page at https://www.progressive.com/careers/how-we-hire/faq/job-scams/

Job

Business Analysis

Primary Location

United States

Schedule

Full-time

Employee Status

Regular

Work From Home

Yes

Required profile

Experience

Level of experience: Senior (5-10 years)
Industry :
Insurance
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Collaboration
  • Innovation

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