KTS
Job ID 2455088
KGS is seeking qualified candidates for our open positions, but we will only extend an offer of employment after a candidate applies through the link in our job posting. If you receive a job offer via email only and have not been interviewed by the KGS hiring manager, feel free to contact KGSrecruiting@koniag-gs.com to verify its validity.
Koniag Technology Solutions, a Koniag Government Services company, is seeking a Service Monitoring Specialist to support
KTS and our government customer.
This position requires the candidate to be able to obtain a Public Trust. This is a Remote opportunity.
We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, three weeks paid time off, and more.
Responsibilities
- Design, implement, and manage monitoring solutions using Science Logic to monitor infrastructure, servers, applications, and services.
- Configure, customize and fine-tune monitoring checks and rules to meet specific monitoring requirements.
- Monitor system performance, capacity, and availability, identifying and addressing any issues or anomalies proactively.
- Collaborate with cross-functional teams to define monitoring standards and best practices.
- Work closely with IT operations teams to identify and resolve monitoring-related incidents and problems.
- Develop and maintain documentation, including monitoring configurations, procedures, and troubleshooting guides.
- Stay up to date with emerging technologies, trends, and best practices in the monitoring space, particularly in relation to Science Logic.
Qualifications
- Solid knowledge on Linux OS's administration and configuration.
- Strong expertise in Science Logic, with demonstrable experience in designing, implementing, and managing Science Logic monitoring solutions.
- In-depth knowledge of IT infrastructure, including servers, networks, databases, and applications.
- Proficient in configuring and customizing monitoring checks, rules, and notifications within Science Logic.
- Experience with integrating Science Logic with other monitoring tools and systems.
- Solid understanding of ITIL processes, particularly incident, problem, and change management.
- Excellent troubleshooting and problem-solving skills, with the ability to analyze complex systems and identify root causes.
- Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
- Plugin/Extension development knowledge/experience are a plus.
- Experienced with Python, Bash, Perl, Powershell are also a plus.
- Ability to obtain a Public Trust
Working Environment & Conditions
This job operates in a professional office environment and has a noise level of mostly low to moderate. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
This position is primarily indoors, consistent with a standard office position and has a noise level of mostly low to moderate. The incumbent is required to stand, walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; talk and hear. The workload may require the incumbent to sit for extended periods of time. The incumbent must be able to read, do simple math calculations and withstand moderate amounts of stress.
The incumbent must occasionally lift and/or move up to 25 lbs. Specific vision abilities required by the job include close vision, distance vision, color vision, depth perception, and the ability to adjust focus.
Our Equal Employment Opportunity Policy
The company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race, color, religion, creed, sex, sexual orientation, gender, or gender identity (except where gender is a bona fide occupational qualification), national origin, age, disability, military/veteran status, marital status, genetic information, or any other factor protected by law. We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits and all other privileges, terms, and conditions of employment.
The company is dedicated to seeking all qualified applicants. If you require accommodation to navigate or to apply for a position on our website, please contact Heaven Wood via e-mail at accommodations@koniag-gs.com or by calling 703-488-9377 to request accommodation.
Koniag Government Services (KGS) is an Alaska Native Owned corporation supporting the values and traditions of our native communities through an agile employee and corporate culture that delivers Enterprise Solutions, Professional Services and Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag, we apply our proven commercial solutions to a deep knowledge of Defense and Civilian missions to provide forward leaning technical, professional, and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers, employees, and native communities. For more information, please visit www.koniag-gs.com.
Equal Opportunity Employer/Veterans/Disabled. Shareholder Preference in accordance with Public Law 88-352 
