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Solutions Engineer SMB

extra holidays

Remote:

Full Remote

Salary:

80 - 100K yearly

Work from:

North Carolina (USA), United States

Offer summary

Qualifications:

Technical degree or cybersecurity certification required., Knowledge in computer networking and cybersecurity., Excellent interpersonal and communication skills., Ability to present complex information effectively..

Key responsabilities:

Manage technical engagement of Proof of Value.
Design and communicate solution architectures.

Darktrace http://www.darktrace.com

1001 - 5000 Employees

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Job description

Founded by mathematicians and cyber defense experts in 2013, Darktrace is a global leader in cyber security AI, delivering complete AI-powered solutions in its mission to free the world of cyber disruption. We protect more than 9,000 customers from the world’s most complex threats, including ransomware, cloud, and SaaS attacks.

Our roots lie deep in innovation. The Darktrace AI Research Centre based in our Cambridge, UK headquarters, has conducted research establishing new thresholds in cyber security, with technology innovations backed by over 130 patents and pending applications.

For more information on our cutting-edge technology, visit darktrace.com.

The SMB Solutions Engineer, Pre-Sales (SE) role is a dynamic and varied customer focused technical position. The SE works closely with the Account Executive (AE) as a part of the Go To Market team to provide technical and cyber defense expertise in the pre-sale process.

Responsibilities

Being accountable for the technical engagement of the Proof of Value (POV) (pre-sales technical trial) from end to end
Designing, documenting, and communicating solution architectures for Darktrace POV deployments and full contract deployments
Presenting Threat Intelligence Reports and advice to a variety of audiences, from technical audiences to C-level executives
Recommending and deploying integrations as needed for best-practice
Acting as a technical point of contact between clients, partners, and internal teams within Darktrace
Working closely with teammates on the Account Executive team
Driving a value-selling approach to work towards a technical win state for deals
Assisting with and participating in forecasting
Transitioning closed accounts smoothly and successfully to post-sales account management teams (SEs, CIEs, CSMs, etc)
Engaging with the Channel team to act as a technical touch point between clients and partners
Staying up to date on all Darktrace products and software versions to own the technical relationship with the client and provide up-to-date expertise

Qualifications & Experience:

Proven technical ability via a technical degree program, cybersecurity certification, or commensurate experience
Knowledge of technical language (computer networking and cybersecurity)
Excellent interpersonal and communication skills, both written and verbal
Ability to clearly communicate complex technical information to a variety of audiences, and presentation skills in a customer-facing context
Ability to work both independently and as part of a team in an innovative and fast-paced environment whilst delivering to deadlines
Enthusiasm for innovation, experimentation and self-development in the cybersecurity field

Additional Details:

· This role is fully remote, however it is preferred that the individual is located near one of the Darktrace SMB hub offices (Los Angeles, CA) and would be able to be physically present in that office occasionally and as appropriate in working with the sales team (for example, annual Sales Kick Off, possible trainings/events held on approximately a quarterly basis.)

Benefits