Field Service Manager, Biogas

Work Authorization: Applicants must be authorized to work in the US on a full-time basis. Unfortunately, a current or future need for sponsorship is not supported or available for this position.

Job Summary:

The Biogas Field Service Manager leads a team of Field Service Technicians, managing all aspects from hiring to development. This role executes Biogas strategies to support company objectives, drives maintenance best practices, and ensures reliability of equipment installed to create biogas at dairy farms throughout western Ohio and eastern Indiana. Responsibilities include maintaining the CMMS, tracking work orders and metrics, identifying maintenance gaps, and assisting with budget development. The manager will also collaborate with vendors, oversee critical spares, and participate in cross-training meetings to address safety and quality issues. On-call support is required as needed. This role will work closely with the Sr. Biogas Operations manager.

Primary Responsibilities:

• Manage Field Service Technicians, leading in all parts of the employment process from

• hiring to training to employee development.

• Manage the execution of Biogas strategies; taking the necessary steps to effectively grow and promote the company’s objectives.

• Drive maintenance best practices. Document, improve work methods, standardize, collect, measure, and analyze key performance indicators to improve processes.

• Maintain a computerized maintenance management system (CMMS) for tracking work orders, spare parts, and maintenance history of Biogas stations.

• Work with management team to identify current maintenance gaps and provide solutions to improve reliability of equipment.

• Keep current on the latest equipment, technologies, and maintenance procedures in the biogas industry

• Track open work orders, overdue preventative maintenance orders, and other key metrics.

• Frequently assist onsite with repairs and maintenance activities as needed.

• Offer guidance and transparency to senior leadership on maintenance issues and status of equipment.

• Work with Equipment vendor support and develop a plan for critical spares and regular maintenance or inspections.

• Contribute to regular functional area cross-training meetings to ensure and resolve maintenance process issues, safety, regulatory and quality issues.

• On call / available to assist team during off hours will be required from time to time.

• Other assignments will be given on an as needed basis.

Required Skills:

• Technical Skills: Strong mechanical, electrical and technical aptitudes, with a motivation to continue to hone skills and stay up to date

• Organizational Skills: Strong organizational skills with a proven ability to manage multiple tasks and deadlines.

• Project Management: Passion for deadlines and collaboration with an ability to develop clear implementation roadmaps that ensure alignment and successful outcomes.

• Independence: Ability to work independently and take initiative to complete tasks without direction.

• Leadership: Ability to effectively direct subordinates and subcontractors to ensure work is performed and completed as desired.

• Communication: Strong communication skills, both verbal and written.

• Analytical Skills: Data-driven mindset, comfortable using metrics to analyze product usage, performance, and sales. Ability to analyze, measure and verify best practices.

• Quality Focus: Takes pride in their work and practices continuous improvement.

• Influence: Ability to influence and drive results without direct reporting authority.

• Holds a valid driver’s license at all times and willing to drive a company vehicle for several hours a day traveling to and between sites.

Minimum Education and Experience:

• 5+ years of experience in technical operations

• 3+ years in a leadership position

• CNG and/or Biogas experience highly desired

• College graduate or equivalent experience.

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Salary Range:

*This range reflects base pay only. Incentive earnings, like commissions or bonuses, are not included.

How We Support Your Wellbeing:

Our employees are our most valuable asset. That’s why at IGS, we are committed to offering a holistic benefit program that allows employees to stay healthy, feel secure, and maintain flexibility in their wellbeing journey.

• Healthcare Essentials: Comprehensive coverage including medical (plus free telehealth), dental, vision, and employer health savings account contributions.

• Mental Wellbeing: Robust support through Headspace and free mental healthcare visits for you and your dependents.

• Family Planning Support: Extensive assistance with Maven, paid family and caregiver leave, and fertility, adoption, and surrogacy services.

• Financial Readiness: Strong financial foundation with a 401(k) plan, company match, and access to financial wellbeing tools.

• Work-Life Balance: paid time off, tuition reimbursement, paid leaves, employee hardship fund, and a wide range of additional perks.

Equal Opportunity Employment:

It is the policy of IGS Energy to ensure equal employment opportunity in accordance with all applicable federal and state regulations and guidelines. Employment discrimination against employees and applicants due to race, color, religion, sex (including sexual harassment), national origin, disability, age, sexual orientation, gender identity, military status, and veteran status or other legally protected class under applicable law is prohibited.