Accessibility Expert

Overview:

LMI is seeking a skilled Accessibility UX Expert to join our cutting-edge generative AI (GenAI) platform, LIGER™, created by our technology studio, LMI Forge. LIGER™ harnesses the power of the latest advances in machine learning and Large Language Models to provide secure, private, and trustworthy GenAI solutions for government.  

At LMI, we’re reimagining the path from insight to outcome at The New Speed of Possible™. Combining a legacy of over 60 years of federal expertise with our innovation ecosystem, we minimize time to value and accelerate mission success. We energize the brightest minds with emerging technologies to inspire creative solutioning and push the boundaries of capability. LMI advances the pace of progress, enabling our customers to thrive while adapting to evolving mission needs.   

LMI has been named a 2024 #TopWorkplace in the BuiltIn Workplaces! We are honored to be recognized as a company that values a people-centered culture, and we are grateful to our employees for making this possible!  

• Participating in working groups and/or meetings with stakeholders to discuss requirements and/or presenting Section 508 strategies and solutions 

• Providing guidance on technical issues involving Section 508 and WCAG as it relates to web applications, accessible documents and electronic media 

• Assisting in developing a Section 508 compliance program by ensuring company policies and procedures are consistent with federal and departmental policies and industry best practices 

• Assisting in the development and application of Section 508 Compliance training programs to instruct delivery teams on h how to develop compliant products and deliverables 

• Collaborate with users and subject matter experts to understand and define their challenges, motivations, and aspirations, identifying opportunities for GenAI-driven solutions.  

• Solve problems and think critically to design innovative LLM-driven technology and functional solutions.  

• Communicate research and designs using wireframes, workflows, hi-fidelity designs, storyboards, presentations, and documentation for stakeholders, including senior leadership and service lines.  

• Work with team members to define, prototype, and iterate product features, creating mock-ups and prototypes.  

• Document clear, organized solutions that are understandable by stakeholders, engineers, and others.  

• Adapt designs as needed, addressing ambiguity and changes throughout projects.  

• Develop tools to visualize AI decision-making, enhancing user understanding of LLM outputs.  

• Provide guidance to ensure GenAI solutions align with industry standards, best practices, ethical considerations, and regulatory requirements.  

• Integrate system, process, and interface elements for seamless user experiences.  

• Rapidly test designs with users using both passive and active methods.  

• Conduct large-scale, ongoing UX research for both conceptual designs and developed software.  

• Coordinate user acceptance testing for AI components at critical release milestones. 

Required  

• Education: Bachelor’s degree in design, user experience, technology, computer science, or related technical discipline. 

• 5+ years of experience in product design or related discipline.  

• Strong understanding of good user interface design (consistency, simplicity, usability).  

• Strong knowledge of Section 508 of the Rehabilitation Act and WCAG (Web Content Accessibility Guidelines) standards. 

• Develop, review, and edit digital content to ensure it meets Section 508 compliance and WCAG standards. 

• Experience conducting accessibility audits and using tools like WAVE, AXE, or JAWS. 

• Experience with AI and machine learning concepts and their applications in user experience design.  

• Understanding of AI ethics and incorporating responsible AI practices in design.  

• Experience collaborating with data scientists and integrating AI-driven features into products.  

• Experience in qualitative research, persona development, user journey mapping, and visualizing user-experience flows.  

• Experience in user research, including interviews, user testing, persona creation, information architecture, and workflow creation.  

• Strong understanding of visual design elements (typography, hierarchy, balance, motion, interaction).  

• Portfolio showcasing design best practices and methodologies.  

• Excellent verbal and written communication skills.  

• Ability to work independently and manage multiple projects.  

• Experience with design tools, such as Figma and Adobe CC.  

Preferred  

• Familiarity with the other components of the Rehabilitation Act (Sections 501, 503, and 504)   

• Experience with Maze, Dovetail, and other UX research tools.   

• Experience working with and designing tools that incorporate LLMs such as GPT4, LLAMA, Claude, etc.  

• Experience working in an agile software development framework.   

• Experience working with Acquisition or procurement professionals  

• Previous experience in the government contracting space.  

• Clearance: Secret  

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