Offer summary

Qualifications:

College degree (B.A./B.S.) or equivalent experience, 2+ years of network engineering/IT experience, Current CompTIA Security+ Certification required, Must have DoD Secret clearance or higher.

Key responsabilities:

Conduct site surveys for system deployment

Prepare reports and perform equipment installation

Job description

This is a remote position.

We are seeking a Field Tech Engineer to provide support for a Voice over IP (VOIP) modernization (VMOD) effort, including unified communications (UC) and contact center (CC) capabilities. As the Field Tech Engineer, you will be responsible for conducting and supporting activities at the customer sites across the U.S. Join this passionate team of industry-leading individuals supporting the Best Practices in Agile Software Development and IT Support for the Department of Defense.

This position is remote with extensive travel within the United States (approximately 75%).

Responsibilities Include:

Conduct site surveys to collect the information necessary to deploy the system (e.g., as-is and to-be floor plans, network, space/power available/needed, end user information, equipment to be decommissioned)
Prepare site survey reports, including the to-be rack elevations depicting cable / power runs)
Perform / support remediation activities (e.g., installing racks, conduit, cables)
Install equipment in the lab and/or customer site
Perform / support testing (e.g., equipment, configurations)
Uninstall / disposal of legacy equipment
Support end user migration (e.g., deskside and/or telephone support)
Perform other related duties as assigned

Requirements

College degree (B.A./B.S.) along with two (2+) plus years of related network engineering/IT experience/field tech. Equivalent professional experience will be considered in lieu of degree.
Must be a US Citizen with a current DoD Secret clearance or higher. Must be able to maintain a minimum of Secret clearance.
Must have and maintain a current CompTIA Security+ Certification.
Experience with the following:

Network equipment integration and configuration
Support / troubleshooting
Device maintenance / updating
Site moves / new stand-ups
Network routing
Network switching
Network trouble shooting
Voice gateways and protocols

Excellent written and verbal communication skills
Familiarity with the general IT practices and terminology
Highly responsible, team-oriented individual with very strong work ethic; self-starter
Technical document writing
Experience working on government contracts
Voice telecommunications experience.

Benefits

AGE Solutions offers a generous benefits package including, medical, dental, vision, group term life ins, short term disability, long term disability, FSA, HSA, professional training, competitive compensation, and much more.

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