We're looking for a Senior Services Project Manager This role is Remote, United States
Role Overview: As a Senior Services Project Manager in our Services Team, you will lead the delivery and implementation of the Cornerstone OnDemand suite of products. You will work with some of the world’s top organizations across a broad range of industries including federal/government/public sector, manufacturing, financial services, and healthcare. You will collaborate closely with cross-functional teams, clients, and stakeholders to deliver projects on time, within scope, and to the highest quality standards.
In This Role You Will
- Manage multiple end-to-end complex implementations of Cornerstone software solutions for clients, often with multiple sub-projects or workstreams, ensuring alignment with project goals and timelines.
- Develop and manage project portfolios.
- Establish and keep strong customer relationships at senior levels. Create and keep a stakeholder map in the customer engagement process.
- Work closely with clients to gather requirements, define project scope, and develop detailed project plans.
- Collaborate with internal teams, including technical consultants, product specialists, and support teams, to ensure seamless project execution.
- Manage project risks and issues, and proactively find solutions to overcome challenges.
- Implement advanced risk management strategies and give guidance on risk assessments.
- Give regular project updates to clients and internal stakeholders, ensuring clear communication and transparency throughout the implementation process.
- Monitor project progress, track milestones, and manage project budgets ensuring projects are delivered on-time, within scope and budget.
- Book and use resources to ensure successful project completion.
- Perform regular project reviews to evaluate project effectiveness and find areas for improvement. Escalate to management promptly when needed, to garner more support.
- Contribute to continuous process improvement initiatives by finding gaps in process and recommending solutions.
- Conduct post Go Live project reviews and document lessons learned.
- Work on internal projects to improve operational efficiency.
- Drive strategic alignment of projects with organizational goals.
- Lead high-impact, cross-functional initiatives.
- Mentor and coach junior and mid-level project managers, offering support, knowledge sharing, and best practices.
- Request and take part in the Sales to Services Handover Meeting.
- Facilitate and chair the Services to CSM/Support Handover Meeting.
You’ve Got What It Takes If You Have
- Bachelor's degree in Business, Information Technology, or a related field.
- Proven experience (5-7 years) in project management and software implementation, preferably with Cornerstone OnDemand or similar HCM platforms.
- PMP (Project Management Professional), PMI-ACP, or similar project management certification
- Solid understanding of project management methodologies and best practices.
- Excellent communication (written and oral), interpersonal, and negotiation skills.
- Strong leadership and team management abilities.
- Ability to thrive in a fast-paced, dynamic environment.
- Problem-solving mindset with the ability to navigate complex challenges.
- Detail-oriented approach to project planning, execution, and documentation.
- High Proficiency in project management tools and software (MS Project).
- Willingness to travel to client sites as needed.
Extra Dose Of Awesome If You Have
- Strong understanding of HR processes and talent management practices.
- Experience with Salesforce (SFDC)
Our Culture
Spark Greatness. Shatter Boundaries. Share Success. Are you ready? Because here, right now – is where the future of work is happening. Where curious disruptors and change innovators like you are helping communities and customers enable everyone – anywhere – to learn, grow and advance. To be better tomorrow than they are today.
Who We Are
Cornerstone powers the potential of organizations and their people to thrive in a changing world. Cornerstone Galaxy, the complete AI-powered workforce agility platform, meets organizations where they are. With Galaxy, organizations can identify skills gaps and development opportunities, retain and engage top talent, and provide multimodal learning experiences to meet the diverse needs of the modern workforce. More than 7,000 organizations and 100 million+ users in 180+ countries and in nearly 50 languages use Cornerstone Galaxy to build high-performing, future-ready organizations and people today.
Total Rewards
At Cornerstone, we are dedicated to inspiring excellence and pushing boundaries in everything we do. Our compensation strategy is based on three fundamental principles: equitable pay, market-driven research, and skill-based appraisals. As part of our mission to share success and empower individuals to thrive in an ever-changing world, the listed salary range is just one element of Cornerstone’s comprehensive compensation package. This compensation package may also include annual bonuses, short- and program-specific awards depending on the role, and a comprehensive benefit offering. The disclosed salary range reflects the geographic differential based on the location of the position if applicable. The starting salary for the successful applicant will depend on several job-related factors, including education, training, experience, certifications, location, business needs, and market demands. This range is based on a full-time position and may be adjusted in the future. Join us in shaping the future of work — tomorrow, together. Experience flexibility and empowerment in your career at Cornerstone. The BASE salary range for this position is: 100000 - 160000 USD.
Check us out on LinkedIn , Comparably , Glassdoor , and Facebook !
Equal Employment Opportunity has been, and will continue to be, a fundamental commitment at Cornerstone OnDemand. All qualified applicants are given consideration regardless of race, religion, color, gender, sex, age, sexual orientation, gender identity, national origin, marital status, citizenship status, disability, veteran status, or any other protected class as provided in applicable Federal, State, or Local fair employment laws. If you have a disability or special need that requires accommodation, please contact us at careers@csod.com or +1 855 454 8433.
Read the EEO is the Law poster here , and the supplementary poster here
Read the Read the Pay Transparency Nondiscrimination Provision poster here
