People Shared Services Senior

Overview:

At MGO we believe that human care comes first. Only when our talent thrives can they deliver their very best to our clients. We are honored to serve agents of change in culture-shaping industries – including cannabis, sports and entertainment, technology and state and local government. We stay at the forefront by empowering the next generation of talent: rising leaders full of big ideas, passionate energy, and purpose to effect real change. Our inclusive culture, competitive benefits, and flexible work arrangements are designed to motivate and inspire our team members to build something special.

MGO is a top 50 CPA and advisory firm of 600+ professionals working remotely and in offices throughout the U.S. and India. Through frictionless digital tools, we address the local needs, and fuel the global ambitions, of clients in 97 countries. MGO is proud to be a “Best Place to Work” and is ranked as a leader by Accounting Today and Inside Public Accounting.

Job Details:

The People Shared Services Senior helps to design and execute strategies and programs to elevate the team member experience across the firm. This role works with the extending People Operations team on firm-wide programs, policies and initiatives with a heavy focus on performance management, employee engagement, and recognition/incentive programs. This role conducts regular engagement surveys and consistently analyzes data to share with internal clients and leadership.
 
This role contributes to the accomplishment of Human Resources practices and objectives that will provide an employee-oriented, high-performance culture that emphasizes empowerment, quality, productivity and standards, goal attainment, and the recruitment and ongoing development of a superior organization. 

 
Core Responsibilities:
Assist in designing and maintaining recognition and incentive programs that develop a high-performance growth culture

Analyze metrics and trends to inform decision-making and drive improvements in employee engagement and retention.

Facilitate firm-wide employee programs

Deliver a high level of customer service to internal teams  

Essential Functions:
Collaborate with and provide support to internal clients (HR Business Partner teams and leadership) regarding firm processes, programs and polices

Help to develop strategies and programs that make MGO a best place to work - reducing turnover, increasing productivity and enhancing talent experience.
Conduct annual engagement surveys and other voice of employee (VoE) programs analyzing feedback to help develop action plans
Develop and present reports and dashboards to team and leadership, on effectiveness of internal firm programs, highlighting key findings and actionable insights.
Oversee and measure the success of rewards and recognition programs for staff
Assist in the firm’s annual and semi-annual performance review process managing the software program used and providing support  
Support systems utilized by the team (Quantum, Award Co, etc.) ensuring maintenance of accurate and up-to-date information, training users as needed and regularly collecting data identifying firm-wide trends.
Create internal communications plans and programs that keep team members engaged in the firm’s strategy and key initiatives.
Use project management methodologies to streamline processes and improve efficiency within the team.
Support succession planning initiatives for the firm working with key stakeholders
Assist in the implementation and promotion of Diversity Equity and Inclusion (DEI) initiatives and programs, and provide support to Employee Community Groups

Stay current with industry trends and best practices in HR analytics and employee engagement.

Minimum Qualifications:
Bachelor's degree in human resources, business administration or related field.

4+ years of experience in a similar role, including experience in employee engagement, talent management and performance management

Excellent project and program management skills, with the ability to manage multiple projects simultaneously.

Strong analytical and organizational skills

Ability to help develop strategies and programs to impact team member engagement at all levels of the organization

Demonstrated experience developing trust and building relationships with peers and leaders to successfully implement programs

Individual who is curious, proactive and a natural relationship builder and connector

 
Success Factors:
Ability to perform several tasks concurrently with ease and professionalism.

Ability to communicate clearly and concisely, verbally and in writing, in English.

Must be able to keep client matters strictly confidential.

Must have excellent interpersonal skills and customer service skills.

Why work for MGO:

At MGO, we understand that our team members give their very best when they feel fully seen, valued, and supported. Whether you are a seasoned professional ready for your next leadership role, or an emerging talent ready to launch the career of your dreams, we are committed to giving you the tools and guidance to thrive in your own unique way.

What's in it for you:

• Work at the forefront: Our clients are culture shapers and mavericks breaking new ground in competitive and highly regulated industries. They expect us to deliver truly innovative solutions, built on sound accounting fundamentals, and a vision for the future. That is why we celebrate creative problem solving and seek team members with passion for what’s next. 
• Culture rooted in human care: Our style of relationship development and service delivery is based on the MGO Way, 26 fundamentals that guide our workplace culture. With a focus on mutual trust, personal responsibility, and an inclusive mindset, we believe there is no limit to what we can accomplish together.
• Where you can build something: As one of the fastest-growing firms in the nation, there is no end to the opportunities to shape a career you are passionate about. We appreciate an entrepreneurial spirit. Bring your passions, your energy and your ideas to build a meaningful experience for yourself and our clients.
• Freedom to give your best: Because you know your goals and motivations, we offer flexible work arrangements, and a progressive time off policy that helps you achieve an optimal work/life balance. 
• Compensation you deserve: We are happy to fuel your passion with a competitive compensation and benefits package that rewards hard work and motivates you to go beyond.

Pay Range: $75,000 - $85,000