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Customer Service Representative - Remote (Utah)

Remote: 
Full Remote
Contract: 
Full time
Work from: 
Texas (USA), Utah (USA), United States

Offer summary

Qualifications:

1 year work experience, High School Diploma.

Key responsabilities:

  • Provide excellent customer service
  • Answer incoming calls and emails
Beacon Mobility logo
Beacon Mobility XLarge http://www.gobeacon.com
10001 Employees
About Beacon Mobility
At Beacon Mobility, we stand as a family of transportation companies, united by our dedication to serving the distinct needs of our customers. Harnessing the power of connected technology to streamline operations and bring communities together, we deliver tailored mobility solutions that free up local teams to focus on what matters most. Beacon employs a team of over 15,000 employees across 16 partner companies, running 11,000 vehicles and serving our Special Ed, Regular Ed, Paratransit, and NEMT customers in 22 states. Our dedicated and compassionate team takes pride in their ability to create customized, mobility-based solutions that empower people to get where they need to go. Beacon Mobility's partner companies include ADROIT, Alltown Bus Service, DS Bus Lines, Easton Coach Company, JYL Transportation, Leesel Transportation, Midwest Bus Sales, NRT Bus, Palmeri Transportation, Salter Transportation, SCR Medical Transportation, Transit Team, TravelKuz, Local Motion of Boston, Royal Coach, Van Pool Transportation, Rolling V, Easton Bus and, WE Transport.
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Job description

Adroit Advanced Technologies, Inc.

***Must reside in Salt Lake City County for consideration***

Responsibility Profile:  

  • Provide excellent customer service to all inquiring parties. 

  • Answer all incoming calls and emails with a polite and professional attitude. 

  • Record all inquiries still outstanding after initial communication concludes. 

  • Follow up on outstanding inquiries as soon as applicable. 

  • Route communication to appropriate parties if resolutions are not possible. 

  • Meet quotas and provide reports as necessary. 

  • Perform other duties as assigned. 

​

Qualifications 

  • One (1) year work experience. 

  • High School Diploma. 

Beacon Mobility is a growing family of companies committed to serving the diverse needs of our customers. Experienced, compassionate, and inspired, we take pride in our ability to create customized, mobility-based solutions that empower people to get where they need to go. Our purpose is simple - MOBILITY WITHOUT LIMITS: Transporting people to live, learn, and achieve. We are dedicated to providing those we serve with the opportunities, resources, and support to confidently move ahead. We support safe, compassionate, and inclusive environments that provide our communities with the mobility solutions they need to flourish and succeed. Backed by nearly 70 years of experience, Beacon Mobility operations can be found in Massachusetts, New York, Pennsylvania, Illinois and Minnesota providing support to over 10,000 employees in over 1,300 communities through the delivery of Paratransit and School Bus services leveraging a fleet of over 6,500 vehicles.

Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Customer Service
  • Communication
  • Professionalism
  • Problem Solving
Are you interested?

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