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Head Teller

Remote: 
Full Remote
Contract: 
Full time
Experience: 
Mid-level (2-5 years)
Work from: 
Georgia (USA), Ohio (USA), United States

Offer summary

Qualifications:

3+ years of banking or cash handling experience, Strong attention to detail, Excellent verbal and written communication skills, Formal teller training.

Key responsabilities:

  • Manage daily operations of the teller line
  • Supervise and train tellers
United Community logo
United Community Banking Large https://www.ucbi.com
1001 - 5000 Employees
About United Community
Since 1950, United Community has provided best-in-class service to our customers as the foundation of every relationship. As a top 100 US financial institution, we are committed to improving our customers' financial health and well-being and the communities we serve. We provide a full range of banking, wealth management, and mortgage services to fit your unique needs, with more than 200 banking locations throughout Alabama, Georgia, North Carolina, South Carolina, Tennessee, and Florida. As of December 31, 2023, we had $27.2 billion in assets and 207 offices across the United States, a national SBA lending franchise, and a national equipment financing subsidiary. We are proud to have won several awards for our service, including nine J.D. Power awards that ranked us #1 in customer satisfaction with consumer banking in the Southeast. Forbes has recognized our bank for its excellence in banking services. We were included in Forbes' inaugural list of the World's Best Banks in 2019 and have been featured on the list again in 2020, 2022, and 2023. Additionally, we have been consistently recognized as one of the 100 Best Banks in America by Forbes every year since 2014. In 2023, Coalition Greenwich awarded us 15 Excellence and Best Brand Awards with national honors for Overall Satisfaction in small business and middle market banking. We were also recognized in 2023 by Newsweek as one of the Most Trusted Companies in America. We are honored to be recognized as a great workplace, too. We were named by American Banker as one of the "Best Banks to Work For" for the seventh consecutive year in 2023. In 2020, we were designated one of the Top Workplaces in South Carolina (Greenville Business Magazine) and Atlanta (Atlanta Journal-Constitution). We are an Equal Housing Lender and a Member FDIC. If you want a better banking experience, visit your local United Community today, and for more information about our products and services, please visit ucbi.com.
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Job description

 

Head Teller 

 

United Community is seeking a Head Teller to join our team. As the Head Teller, you will utilize your strong attention to detail while being responsible for managing the daily operations of the teller line, ensuring that all transactions are processed accurately and efficiently. You will also be responsible for supervising and training tellers, as well as providing exceptional customer service to our clients. Your attention to detail and ability to multitask will be essential in this role

 

What You’ll Do:

  • Manage the daily operations of the teller line, including processing transactions and balancing the vault
  • Supervise and train tellers to ensure that they are providing exceptional customer service and following all policies and procedures
  • Assist customers with account inquiries, deposits, withdrawals, and other transactions
  • Identify opportunities to cross-sell bank products and services to customers
  • Ensure that all teller transactions are processed accurately and efficiently

 

Requirements for Success:

  • 3+ years of previous banking or cash handling experience in teller related function, including formal teller training
  • Strong attention to detail and ability to multitask
  • Excellent verbal and written interpersonal communication skills
  • Participate in all required compliance training, including Bank Secrecy Act/anti-money laundering training, as well as internal and external training programs, online training, meetings, and seminars/conferences, etc.

Conditions of Employment:

  • Must be able to pass a criminal background & credit check
  • This is a full-time, non-remote position

 

 

Ready to take your career to the next level? Apply now and become a vital part of our team!

 

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class.

 

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

 

 

 

 

 

 

Required profile

Experience

Level of experience: Mid-level (2-5 years)
Industry :
Banking
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