Microsoft Cloud Systems Engineer

Job Responsibilities:

• Apply technical knowledge to proactively analyze customer Azure environments, identify areas for improvement (performance monitoring, capacity management, event and security monitoring) and make recommendations to enhance Azure operations.
  
• Contribute to developing and establishing the Microsoft Services practices on Microsoft Cloud Services (focusing on Azure but will extend to other cloud products like M365 and D365).
  
• Assist in developing junior team members on delivering Azure-related Managed Services.
  
• Work with peers, presales, and sales to identify opportunities for Data#3 to offer additional value to customers.
  
• Assess and evaluate risk and understand the implications of new technologies.
  

General Responsibilities

General responsibilities are the typical day-to-day tasks for the role.

• Demonstrate strong communication skills, ensuring that verbal and written responses when dealing with customers and other team members are relevant, clear, complete, and logical.
  
• Liaise with peers performing incident analysis and problem resolution management to support the delivery of services to meet required KPIs, defining and recommending solutions where no precedent solution is available.
  
• Proven experience in the provision of technical services to clients.
  
• Ability to apply technology to contribute to the overall goals of the organization.
  
• Integrity in dealing with personnel, customer, and supplier issues.
  
• Demonstrated work history of ethical business practice.
  
• Demonstrated experience in dealing with customers at all organizational levels.
  

Additional Responsibilities

a. Uphold and adhere to Data#3's core values, guidelines, policies and procedures. b. Represent Data#3 in a professional manner and provide excellent customer service to our internal and external customers. c. You are required to perform your duties safely without risk to your own health and safety or the health and safety of others. d. You are required to be flexible to work in additional roles or capacities or take on additional or varied duties, as may be assigned to you, that you are skilled and capable of performing. Data#3 may alter your position, position description, position title, location and responsibilities in accordance with changing business needs and priorities.

As part of your position, in addition to (c) above, you:

• May be required to perform your duties off-site, including at customer, vendor/partner and supplier sites, which require, as a condition of entry, you to hold a National Police Certificate.
  
• May be responsible for accessing internal and third-party computer systems containing highly sensitive confidential corporate and personal information.
  
• May be engaged in capacities that require Data#3 to have the highest degree of confidence that you will perform your duties with a high level of honesty and integrity.
  

Accordingly, the satisfactory completion of a National Police Certificate is an inherent requirement of your position.

Requirements

Benefits