Technical Project Manager

POSITION TITLE: Technical Project Manager

Supervised by: Chief Technology Officer (Direct)

Supervises: None

Status: Full time, Exempt

POSITION SUMMARY.

The Technical Project Manager (TPM) is responsible for managing assigned projects on behalf of the Technology Services department. The TPM supports IT, Product and Development teams by managing and coordinating work related to IT initiatives, technology adoption, service transition and product rollout. This position directly contributes to MediQuant’s ability to meet client deadlines and conditions of satisfaction by guiding or assisting team members to meet target dates, solve challenges, manage internal and client expectations, and by taking decisive actions as needed to meet client and internal demands.

The TPM works closely with other business unit team members as needed to effectively schedule, plan and manage cross-functional initiatives. The TPM will be the bridge between various teams and drive collaboration across teams. The TPM may lead dedicated outsourced project teams and resources based on business need.

JOB DUTIES and ESSENTIAL FUNCTIONS. A qualified individual must be able to perform these essential functions of the job as listed, with or without accommodation.

1. Project Management. (*)
   1. Accomplishes strategic objectives by overseeing assigned program and project activities throughout PMBOK process groups and knowledge areas and/or utilizing Agile methodologies such as Scrum.
   2. Work closely with project sponsors, cross-functional teams, and assigned project managers to develop the scope, deliverables, required resources, work plan, budget, and timing for new initiatives.
   3. Works with Technology Services leadership to determine project prioritization and project health.
   4. Sets and tracks project milestones; manages and accounts for unforeseen delays, then realigns schedules and expectations as needed.
   5. Establishes and implements project communication plans, providing status updates and other documents that clearly represent the state of the team, projects, and issues to be addressed.
2. Change Management. (*)
   1. Provides consultation and collaborates with teams to integrate change management processes and tools into project plans.
   2. Assesses change readiness among stakeholder groups and identifies potential barriers/risks to implementation.
   3. Analyzes the impact of the changes on all areas of the organization and develops viable, actionable items to overcome resistance and effect change.
   4. Develops and executes plans to engage stakeholder groups and manage the process of change.
3. Process Improvement. (*)
   1. Identifies opportunities for process improvements to help reduce overall project timelines, reduce re-work efforts, and deliver the highest quality product and services to MediQuant customers.
   2. Works with Technology Services team members and with other teams (as appropriate) to evaluate potential process improvement solutions to address project issues.
4. Performance and Culture. (*)
   1. Provides input and feedback to leadership regarding performance of assigned resources.
   2. Supports MediQuant’s culture in promoting great performances and positive morale.
   3. Manages project teams for optimal return on investment, coordinates and delegates crossproject initiatives.
      1. Oversees collaboration activities of IT with internal and external partners.
   4. Champion for elevating employee engagement and developing high-performing teams.

QUALIFICATIONS

Key Competencies:

• Project Management
• Technical Capability / Product Development / Software Development
• Communication Proficiency
• Problem Solving/Analytical
• Critical Thinking
• Collaboration Skills
• Decision Making
• Initiative
• Leadership

Required Education and Experience:

• Bachelor’s degree in computer science, health information technology, or related field.
• Minimum of five years of successful and proven experience managing software product development and/or systems projects.
• Minimum of five years of experience leading large complex IT projects.
• Minimum of three years of software systems development experience with a technology product company, preferably within healthcare.

Preferred Education and Experience:

• PMP certification strongly preferred.
• Experience with HITRUST or similar cybersecurity framework (CSF) certification.
• Prior work experience working in a healthcare environment or for a healthcare technology vendor.
• Experience working with Agile Methods and modern programming environments.
• Scrum Master certification or similar experience.

Additional Eligibility Qualifications:

• PC proficiency and knowledge of Microsoft Office products (Outlook, Word, Excel, Visio, PowerPoint, etc.) required.
• Above average written and verbal communication skills required.
• Strong meeting facilitation skills.

Supervisory Responsibility. Incumbent has no direct supervisory duties, though management of projects includes directing project related activities of the project team members.

Work Environment. Employees may work from our corporate headquarters or work from home. Employees may at times be required to travel to headquarters for meetings or company events. Remote workers will be provided with a company laptop and are responsible for maintaining access to highspeed internet.

Physical Demands. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Position is primarily stationary with the need to stand or sit 80% of the workday.

Manual dexterity: Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer.

Frequently must analyze, memorize, problem solve, read and perform simple to complex math.

May frequently move computer equipment (laptop computer) weighing less than 10 lbs. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move objects up to 10 pounds and occasionally lift and/or move objects up to 40 pounds

Position Type and Expected Hours of Work. This is a full-time position, and the hours of work and days are typically Monday through Friday, 8:30 a.m. to 5 p.m. Some flexibility in hours is allowed, but the employee must be available during the “core” work hours of 9:00 a.m. to 3:30 p.m. and must work 40 hours each week to maintain full-time status. Occasional evening and weekend work may be required as job duties demand.

Travel. Incumbent will experience limited (<10%) to no out-of-area or overnight travel.

Work Authorization. In compliance with Federal employment laws, MediQuant will verify the identity and employment authorization of each person hired. MediQuant participates in the Federal E-Verify program.

Security Clearance. Must be able to pass all security clearances mandated by various government contracts as well as client hospital/healthcare security requirements. Any employee working on government projects will be required to successfully pass a government background check and receive a Common Access Card (CAC). Additionally, the applicant must be a U.S. citizen and will be subject to a Public Trust security background investigation and must meet requirements to obtain a Department of Defense (DOD) network account.

AAP/EEO Statement. MediQuant, Inc. is an equal opportunity employer.

Compliance. Employees shall comply with all MediQuant policies, state and federal laws, regulations, and contractual obligations when accessing MediQuant or client Confidential Data, Confidential Information, and Information Assets.

Other Duties. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time.