Group Product Coordinator

Job Posting End Date: January 28

When you join the team at Unum, you become part of an organization committed to helping you thrive.

Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life’s moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide: 

• Award-winning culture 

• Inclusion and diversity as a priority 

• Performance Based Incentive Plans

• Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability 

• Generous PTO (including paid time to volunteer!) 

• Up to 9.5% 401(k) employer contribution 

• Mental health support 

• Career advancement opportunities 

• Student loan repayment options 

• Tuition reimbursement

• Flexible work environments 

*All the benefits listed above are subject to the terms of their individual Plans.

And that’s just the beginning…  

With 10,000 employees helping more than 39 million people worldwide, every role at Unum is meaningful and impacts the lives of our customers. Whether you’re directly supporting a growing family, or developing online tools to help navigate a difficult loss, customers are counting on the combined talents of our entire team. Help us help others, and join Team Unum today! 

General Summary:

Principal Duties and Responsibilities

• Manage the Group Reference, Group Product Administration System (GPAS), Harmony Setup and the Millennium Underwriting System MUSE for all group products.
• Ensure all Policy Rate Schedules are produced and mailed to the policyholder.
• Provide detailed analysis of mainframe and Harmony systems to resolve underwriting system issues.
• Monitor the daily reports and resolve any issues related to the daily eligibility file transfer to the Third Party Administrators.
• Act as a liaison with counterparts at Third Party Administrators to resolve any service issues.
• Lead the Anniversary process for all required group products and provide required reporting associated with the process.
• Manage the Underwriting Queues and take appropriate action on pending files.
• Assist Colonial Life’s Sales Organization, Home Office Employees or insured’s with questions or issues related to group products.
• May perform other duties as assigned.

Job Specifications

• Excellent computer skills including knowledge of Microsoft Excel and Microsoft Word and corporate mainframe systems
• Clear and concise written and verbal communication skills
• Strong collaborative skills
• Strong analytical and problem solving skills
• Excellent knowledge of Colonial Life’s group products and underwriting guidelines
• Excellent organizational and time management skills
• Ability to navigate and partner/collaborate effectively throughout all departments in Operations
• Demonstrated initiative and results orientation
• Ability to work independently and address problems through own initiative and creativity
• Flexibility to work well under pressure, manage multiple priorities and tight deadlines

#LI-TB1

~IN2

Unum and Colonial Life are part of Unum Group, a Fortune 500 company and leading provider of employee benefits to companies worldwide. Headquartered in Chattanooga, TN, with international offices in Ireland, Poland and the UK, Unum also has significant operations in Portland, ME, and Baton Rouge, LA - plus over 35 US field offices. Colonial Life is headquartered in Columbia, SC, with over 40 field offices nationwide.

The base salary range for applicants for this position is listed below. Unless actual salary is indicated above in the job description, actual pay will be based on skill, geographical location and experience.

Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not.  All benefits are subject to the terms and conditions of individual Plans.

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