Training Coordinator

Description

Job Title: Training Coordinator

Department: Organizational Change Management

EEO-1 Category: Professional

Position Overview

Automus is seeking a Training Coordinator with 1+ years of experience working in training capacity with Oracle Cloud or another ERP / software implementation. The role involves planning and coordinating training at various levels with client HR, business users, and end users. Training Coordinator will also create training content in various tools (Oracle Guided Learning, WalkMe, PowerPoints, etc.). Other responsibilities include assisting Change Management Lead with other tasks, e.g. interviews, data collection, surveys, Smartsheet template setups, impact assessments. Training Coordinator will work alongside Automus functional consultants and Automus project manager during design, build and test phases, and will play a support role in guiding the client during end user training in the final plan, including go-live readiness and hyper-care support at go-live.

Essential Consulting Duties

• Clear understanding of the implementation life cycle using Oracle Cloud or similar ERP system.
• Support Change Management Lead in documenting key change management deliverables (change management plan, change readiness assessment, change impact assessments, communication plans and materials, training strategy and plan).
• Prepare training materials and work instructions to train the end users and jointly test the delivered solutions.
• Prepare and present updates and other presentation materials to internal teams and client teams throughout the project.
• Work closely with Change Management Lead to understand the key areas of change.

Leadership Duties

• Lead small training sessions (remotely and on site) with end users in the selected scope areas.
• Assist in train-the-trainer activities with the client.
• Encourage teamwork and positive working relationships within the project team for all consultants and client members.

Job Requirements

• Bachelor’s degree in Business, Finance, Communications, Marketing, Accounting, Technology or other related domain.
• 1+ years experience.
• Certification in change management or training would be an added advantage.
• Excellent communication skills.
• Self-motivated, positive attitude, with a can-do approach.
• Ability to quickly learn any new technology (e.g. Smartsheet, Oracle Guided Learning, WalkMe, Visio, selected Oracle transactions etc.).
• Work independently and manage multiple task assignments in a fast-paced environment.
• Interact effectively with team and with clients through in person meetings, chat, email, phone, and video conferencing as appropriate.
• Excellent verbal and written communication along with strong analytical skills.
• Demonstrate high level computer skills and knowledge in Office 365 environment including Teams, Outlook, Word, PowerPoint, Excel, Visio, and SharePoint
• Fluency in Spanish (speaking and writing) would be a plus

Job Locations and Specifications

• Remote from home location in the United States
• Ability to travel nationwide up to 25% to client site – typically once a month.

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