E-commerce Sales Assistant

This is a remote position.

• Full-time
  
• Monday to Friday; 9 AM to 6 PM Harrisburg, Pennsylvania, USA time with 1 hour unpaid lunch break
  
• 40 hours per week
  

• Manage and optimize product listings and storefront on multiple sales platforms
  
• Manage product inventory database and reporting
  
• Set up and manage data and email sequences for customer nurturing in HubSpot CRM
  
• Track and analyze wholesale customer activity to identify opportunities for follow-up
  
• Create and improve processes and systems for better efficiency
  
• Support scheduling of marketing content
  

• Proficiency in Shopify and HubSpot CRM is a must.
  
• Strong organizational skills with meticulous attention to detail and instructions
  
• Experience with e-commerce merchandising (the strategic presentation and promotion of products on an online store to increase sales and improve the customer experience)
  
• Excellent written communication skills for email-based customer interactions
  
• Ability to understand and extract data to generate reports
  
• Self-motivated with a proactive approach to problem-solving
  
• Familiarity with, or willingness to learn, marketing platforms like Klaviyo and Later
  

• Manage various aspects of the Shopify store, including product uploads, product information management, and integrations to other sales and marketing channels
  
• Oversee the entire wholesale CRM process, from lead onboarding to ongoing relationship management
  
• Develop and implement strategies to optimize e-commerce operations and increase wholesale customer retention
  
• Collaborate with the business owner to improve and streamline existing processes
  
• Assist in deploying our marketing plan via sales channels, email marketing, and social media