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Software Engineering Intern, Go To Market (Summer 2025)

extra holidays - extra parental leave - work from anywhere - fully flexible
Remote: 
Full Remote
Contract: 
Internships
Experience: 
Entry-level / graduate
Work from: 
Canada

Offer summary

Qualifications:

Currently pursuing a BS in Computer Science, Experience writing or shipping software, Passion to learn and problem solve, Equivalent technical experience is acceptable.

Key responsabilities:

  • Enhancing customer experience understanding
  • Influencing user interaction with Dropbox
  • Integrating support ticketing with internal systems
  • Developing tools for users' self-diagnosis
Dropbox logo
Dropbox Large http://www.dropbox.com
1001 - 5000 Employees
About Dropbox
Dropbox is the one place to keep life organized and keep work moving. With more than 700 million registered users across 180 countries, we're on a mission to design a more enlightened way of working. Dropbox is headquartered in San Francisco, CA, and has offices around the world. To learn more about working at Dropbox, visit dropbox.com/jobs We also have a few simple guidelines to keep this space respectful and productive. Please avoid: - Harassing other people or using language that’s hateful, offensive, vulgar, or advocates violence - Trolling, fraud and spamming - Violating someone else’s rights or privacy - Advertising or soliciting donations - Link baiting - Posting off topic comments or thread hijacking We may remove comments that violate these guidelines.
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Job description

Role Description 

Dropbox’s Go To Market (GTM) Technology team is looking for a Software Engineering Intern to supporting building best-in-class support experiences that delight our customers. As a Software Engineering Intern, you will be working closely with stakeholders across our Global Customer Organization helping create and improve self-serve customer experiences. You’ll work side-by-side with a dedicated, experienced Dropboxer as your mentor, have ownership of a high-impact project, and receive regular and effective feedback on your work. We’ll also help you connect with fellow interns, establish mentors, and build the foundation of a strong professional network. Our goal is to create a robust and impactful learning experience. You can expect to apply your coursework and further develop your experience across the GTM Engineering team.

For Summer 2025, we offer two start dates culminating in a 12-week internship:

  • 5/27 - 8/15
  • 6/24 - 9/12
Responsibilities

As a GTM Engineering intern, you'll be involved in a full-stack project focusing on areas such as:

  • Enhancing the Customer Experience team's ability to understand and resolve users' issues.
  • Influencing the user interaction with Dropbox through our support website.
  • Integrating support ticketing with internal systems for seamless operations.
  • Advocating for secure and scalable internal development practices.
  • Developing tools to empower users in diagnosing and resolving issues independently.
Requirements 
  • Currently pursuing a BS in Computer Science or related technical field involving coding (e.g., physics or mathematics), or equivalent technical experience, graduating in Winter 2025 or Spring of 2026
  • Experience writing or shipping software (Python and/or JavaScript) as part of coursework, personal projects, internships, coding competitions or research
  • Passion to learn, problem solve, and challenge the status quo
Compensation
Canada Pay Range
$5,500—$6,500 CAD

Required profile

Experience

Level of experience: Entry-level / graduate
Spoken language(s):
English
Check out the description to know which languages are mandatory.
Are you interested?

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