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Sr. Systems Specialist – Level 5

extra holidays - extra parental leave

Remote:

Full Remote

Contract:

Full time

Salary:

144 - 144K yearly

Experience:

Senior (5-10 years)

Work from:

Canada

Offer summary

Qualifications:

Bachelor of Science in Electronics or Industrial Mechanics preferred., Experience in installing and troubleshooting industrial electronics required., Knowledge of Microsoft operating systems is necessary., Strong mentorship qualities are essential..

Key responsabilities:

Investigate and research evolving technologies.
Mentor junior technicians and resolve technical issues.

ZEISS Group XLarge http://www.zeiss.com/publisher

10001 Employees

See all jobs

Job description

About Us:

How many companies can say they’ve been in business for over 177 years?!

Here at ZEISS, we certainly can! As the pioneers of science, ZEISS handles the everchanging environments in a fast-paced world, meeting it with cutting edge of technologies and continuous advancements. ZEISS believes that innovation and technology are the key to a sustainable future and solutions for global change. We have a diverse range of portfolios throughout the ZEISS family in segments like, Industrial Quality & Research, Medical Technology, Consumer Markets and Semiconductor Manufacturing Technology. We are a global company with over 42,000 employees and have over 4,000 in the US and Canada alone! Make a difference, come join the team!

Location/Region: This position is located in Toronto area and will cover Ontario.

What’s the role?

As a Sr. Systems Specialist 5, you get to work with an astonishing team that plays a vital role in Carl Zeiss IQS>. Show case your skills and experience with process enhancement.

Sound Interesting?
Here’s what you’ll do:
The Sr. Systems Specialist  is the highest level of classification within the Carl Zeiss Field career structure. The candidate is expected to contribute his/her innovative knowledge for bringing solutions to complicated technical problems. Sr. Systems Specialist is accountable for investigating and researching current and evolving technologies to deliver exceptional and highly improved technical services to our customers both internal and external. Sr. Systems Specialist will have the ability to interact and communicate with customers effectively to serve them according to their needs.
This position will require the candidate to maintain previous level functions and duties. The Sr. Systems Specialist will play a central role in mentoring junior level technicians in all areas of service associated duties and responsibilities.

Maintain all Level V duties and responsibilities.

Resolve the most challenging technical services and or difficult customer situations.
Interact with other internal Zeiss Departments (Engineering/Customer Care/Sales/Production and or other personnel required to expedite repairs).
Ability to understand Laser Map corrective services and perform such services only in the event this training is determined necessary for the location.
Support of other less common accessories/services (i.e. RT-PM adjustment/VI-Scan/SP25).
Ability to instruct customer and/or service technician training courses (formal and/or field).
Initiates customer courtesy calls to follow up on recently performed service.
Provides professional support to other Zeiss service colleagues in need of technical assistance.
Other duties as required.

Do you qualify?

Bachelor of Science in Electronics, Industrial Mechanics or training and experience from Military Technical School or similar experience is preferred.
Previous experience installing, troubleshooting industrial electronics, machines or computer systems preferred.
Microsoft operating system usage knowledge is required.
Must have strong mentorship quality.
Excellent communication and customer service aptitude is required.
Have consistently and efficiently performed as a System Specialist for a minimum of 36 months (maintain all functions and responsibilities of previous levels).
80-100% travel required (100% travel = Monday through Friday)
Capable of unassisted physical lifting of one article weighing up to 75 pounds
Occasional International travel is required
Ability to work in a high production shop floor environment

We have amazing benefits to support you as an employee at ZEISS!

Medical

Vision

Dental

Employee Assistance Program

Paid time off including vacation, personal, and sick days

The list goes on!

ZEISS is an equal opportunity employer.

Your ZEISS Recruiting Team:

Jo Anne Mittelman

COVID-19 Considerations

At ZEISS our highest priority is the safety of our employees and Customers. As a result, we are adopting additional prevention measures to ensure the safety of our employees and Customers. Therefore, any offer of employment is conditional upon you submitting proof that you have been fully vaccinated with a Health Canada or World Health Organization (WHO) approved COVID-19 vaccination as soon as possible and no later than fourteen (14) calendar days prior to the effective start date, in addition to satisfying any other condition(s) that may be set out in an offer. If a candidate fails to satisfy this condition (or any other condition(s) set out in an offer), any offer of employment shall be immediately rescinded.

Accommodation

ZEISS is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices. Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs.