Position Description:
ServiceTrade is a leading SaaS company transforming the fire protection, life safety, and mechanical industries. We’re seeking a motivated and skilled Sales Enablement Manager to join our growing team. As a Sales Enablement Manager, you will develop enablement strategies and initiatives to optimize sales performance for our internal teams. You will work closely with executive leadership to develop long-term enablement roadmaps aligned with corporate objectives. You will enhance the performance of our sales representatives (sales development, account executives and account managers) through targeted learning, coaching and reinforcement initiatives.
Why ServiceTrade:
This is not your average Sales Enablement Manager role; it’s an opportunity for strategic thinkers who can shape the future of our sales teams. You will be equipping and empowering the sales team with the tools, resources, and training they need to succeed in high-stakes deals and complex sales cycles. You’ll play a key role in refining our sales strategies, optimizing processes, and ensuring our team is always ready to close deals effectively, leaving a lasting impact on our business and the industry as a whole.
What sets us apart? Our product is a true GAME-CHANGER that provides our customers a massive ROI and keeps them on the leading edge of the industry.
About You:
You are a strategic, data-driven, and results-oriented professional with a passion for empowering sales teams to succeed. You thrive in collaborative environments, working closely with cross-functional teams to develop and execute impactful strategies that drive sales growth. With a deep understanding of sales processes and enablement best practices, you have a knack for identifying opportunities for improvement and delivering innovative solutions.
Key Responsibilities & Activities:
Sales Training and Coaching:
- Design and deliver advanced training programs on value selling, consultative selling, and complex solution development. Proactively identify skill gaps and shape learning initiatives.
- Coach and mentor high-performing and high-potential sales reps as well as sales directors. Drive continuous improvement through 1:1 sessions and group workshops.
- Deliver engaging and interactive training sessions through various mediums, including live workshops, virtual sessions, and on-demand resources.
- Provide coaching and mentorship to sales representatives along with sales managers to help them improve their sales skills, overcome performance challenges, and achieve their targets.
Content Development:
- Develop learning programs tailored to the needs of sales representatives, covering topics such as prospecting, objection handling, value proposition articulation, and sales methodologies.
- Create and maintain high-quality enablement materials, including presentations, guides, videos, and FAQs.
Sales Execution Development:
- Implement sales process improvements and best practices. Monitor metrics to ensure enablement drives measurable uplift in pipeline, close rates, and revenue attainment.
- Develop onboarding tracks that speed time to productivity of new sales team members.
- Standardize and document sales processes to improve efficiency and consistency across teams.
Cross-Functional Collaboration:
- Represent sales enablement on cross-functional initiatives. Advise product, marketing and customer success on optimizing customer journeys.
- Collaborate with sales managers to assess training needs, track performance metrics, and align training initiatives with organizational goals.
Knowledge & Skills:
- 5+ years of experience in sales enablement, sales training, or a related role, preferably in a technology or SaaS environment.
- Proven track record of scaling sales enablement in high-growth organizations
- Expertise in developing and delivering complex curriculums to diverse audiences
- Experience optimizing sales processes and driving revenue growth through enablement
- Ability to influence executives and collaborate cross-functionally on strategic initiatives
- Previous experiences in a direct sales role is a plus.
A few things you want to know:
What does ServiceTrade do?
Founded in 2012, ServiceTrade is the software platform for commercial mechanical and fire contractors. More than 1,300 contractors use ServiceTrade to increase profit and deliver more work during a persistent skilled labor shortage by improving service and project operations, helping technicians be more productive and do their best work, selling more service and inspection agreements, and growing customer loyalty. Over 10% of the commercial or industrial buildings in the United States are serviced by contractors using ServiceTrade to manage 13 million equipment assets and invoice more than $7.5 billion of service-related commerce.
Ok, so why should I care about that?
Our customers are smart, hard-working people who we enjoy serving. We help them grow their business to earn more revenue, employ more blue-collar workers, and become more valuable to their customers. It’s why we get excited about serving a market that you might never have thought about before.
What kind of working environment do you have?
We’ve transitioned from a start-up to a scale-up -- that means we still have the spirit and energy of a start-up and are adding new people who will help us expand our business faster and run our business smarter. We have big ambitions and every employee understands our goals and what their role is in achieving them. Read about our company culture on our About Us page.
What kind of benefits do you offer?
- Medical with Blue Cross Blue Shield NC (2 options)
- Dental and Vision with Unum
- Company-paid Life insurance, STD and LTD
- Voluntary benefits including Supplemental Life Insurance, HSA, FSA and Dependant Care, Critical Illness and Accident
- 401(k) with up to 3% employer match and NO vesting period
- Flexible PTO policy
- 10 company holidays
- Parental Leave
- Quarterly Volunteer Program
#LI-Remote
EEO Statement:
ServiceTrade provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
ServiceTrade is not registered to hire in all 50 states. You must reside in one of the states listed to be considered.(AL,AZ,CA,CO,CT,DE,FL,GA,IL,IN,KY,MD,MI,MO,NY,NC,OH,OR,PA,SC,TN,TX,UT,VA,VT,WA)
Please Be Aware of Recruiting Scams
To protect yourself against the increasing number of recruiting scams, please make sure that you are communicating with ServiceTrade. We communicate through our corporate website servicetrade.com, through corporate emails utilizing our domain name of @servicetrade.com, and through servicetrade.greenhouse.io. Be vigilant when checking domains because imitators often make very small changes to trick the eye. Additionally, please know that ServiceTrade does not use text messaging or public messaging platforms, such as Telegram or Whatsapp, to make initial contact with candidates and ServiceTrade will never ask an employment candidate for financial information or for payment of any kind.