Global Artwork Business Applications Support Service Engineer / Business Analyst (d/f/m)

Job Description Summary

Job Description

Sandoz, of which Lek is also a part, is going through an exciting and transformative period as a global leader and pioneering provider of sustainable Generic and Biosimilar medicines.

Now as an independently listed company, Sandoz aims to increase its strategic focus, operate with greater agility, set clearer business objectives, enhance shareholder returns, and strengthen its culture for us, the Sandoz and Lek associates. This is an exciting time in our history, and by creating a new and ambitious path, it will provide a unique opportunity for us all, both professionally and personally.

Support the users accessing OneArt, TVT (Text Verification Tool) and other artwork applicable tools in the coordination of various activities involving the above-mentioned applications in compliance with Good Manufacturing Practices (GMP) & Regulatory requirements while creating value for our internal customers across all Sandoz divisions across geographies.

Major Accountabilities:

• Troubleshoot and own systems issues for OneArt, TVT and other artwork applicable tools with minimal supervision and ensure end to end ownership and completion of all IT issues. Includes all issues raised in all platforms i.e. SharePoint, Sandoz internal tools, Email, Chats any other forms of communication. Escalate and involve stakeholders as required.

• Own the APS (Access Provisioning System) process for Artwork Teams. Ensure efficient processing of certification, deletion, recertification and all other activities of APS and user accesses. Includes all APS activities and tickets. Escalate and involve stakeholders as required.

• Lead and implement IT projects and improvement projects of Artworks Teams. Assist the operations teams in every issue pertaining to the Artworks IT infrastructure.

• Assist in Design, development and implement of information systems strategy, business solutions for Artworks.

• Conduct reviews to assess quality assurance practices of all Artworks software products and information systems throughout the Artwork environment for the smooth operation of TVT and other applicable tools which support the verification of the text & graphical content of packaging artwork content at different stages of the artwork creation and final printing processes with the aim to reduce artwork recalls & artwork lead times.

• Ensure tools are fit for purpose, through application improvements & bug fixes. Conduct impact analysis, business and technical studies with Artwork Operations, IT & the User Group to establish the impact of any changes on global and local business processes.

• Responsible for the compliant & efficient usage of all the software in the Artwork and Printed Packaging Material quality checks. Responsible for the creation, maintenance & updating of user requirement specifications, test documentation and any other system (validation) documentation.

• Design, develop, implement data & analytics models and business solutions for tools & standards to create accurate Business Performance KPIs.

What you will bring to the role:

• Graduate / Postgraduate in Applied Sciences or Engineering.

• Graduate / Postgraduate in Business Administration.

• Minimum 8 years of overall pharmaceutical or related experience is preferred.

• Experiences in Artwork management are preferred.

Key skills for the role:

• Advanced technical skills & knowledge of IT systems.

• Advanced business analytical skills with an excellent eye for detail.

• Fluent in English

You’ll receive:

Employment at the most reputable employer in Slovenia offers Competitive salary, Annual bonus, Flexible working schedule, tailored to your needs, possibility to work from home, Pension scheme, Employee Recognition Scheme, expanded program for the promotion of health in the field of physical, mental and social well-being (Energized for Life), Unlimited learning and development opportunities. 

Possible job locations: Slovenia (Ljubljana) , India (Hyderabad)

We offer permanent contract with 6-month of probation period.
You are kindly invited to submit your application in English language, including CV, by 25.01.2025.

Why Sandoz?
 

Generic and Biosimilar medicines are the backbone of the global medicines industry. Sandoz, a leader in this sector, touched the lives of almost 500 million patients last year and while we are proud of this achievement, we have an ambition to do more!

With investments in new development capabilities, state-of-the-art production sites, new acquisitions, and partnerships, we have the opportunity to shape the future of Sandoz and help more patients gain access to low-cost, high-quality medicines, sustainably.

Our momentum and entrepreneurial spirit is powered by an open, collaborative culture driven by our talented and ambitious colleagues, who, in return for applying their skills experience an agile and collegiate environment with impactful, flexible-hybrid careers, where diversity is welcomed and where personal growth is encouraged!

The future is ours to shape!

Commitment to Diversity & Inclusion:

Sandoz is committed to building an outstanding, inclusive work environment and diverse team’s representative of the patients and communities we serve. 

Join our Sandoz Network: If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Sandoz and our career opportunities, join the Network here: https://talentnetwork.novartis.com/sandoztalentpool

#Sandoz

Skills Desired