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Service Designer-UI/UX

Remote:

Full Remote

Salary:

86 - 138K yearly

Experience:

Senior (5-10 years)

Work from:

United States

Offer summary

Qualifications:

5+ years experience in service design, UX., Bachelor's Degree preferred, Master's is a plus., Demonstrated experience with user research., Knowledge of Agile concepts and practices..

Key responsabilities:

Conduct user research and usability testing.
Develop user interface elements using design principles.

Peraton Large http://www.peraton.com

10001 Employees

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Job description

About Peraton

Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can't be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we're keeping people around the world safe and secure.

Responsibilities

The Service Desinger- UX/UI will be responsibile for the following day-to-day duties:

The UI/UX Lead conducts user research, analysis and synthesis, persona development, interaction design, and usability testing to create products that delight end users
Applies Human-centered design principles to create User Interface elements
Ensures the overall user experience, facilitates, and enables user outcomes in an intuitive manner
The UI/UX Lead may be a member of the Contract Management Team or a member of an Agile Development Team

*Position is contingent upon contract award*

Qualifications

Required Expertise:

5 years with BS/BA; 3 years with MS/MA; 0 years with PhD
Minimum of 5+ years' experience designing complex service design systems for multiple touchpoints projects
5+ years of experience in service design, user experience design, or related fields
5+ years of combined professional service design, CX, and/or UX experience
Demonstrated experience developing user experiences in large-scale software development projects
Demonstrated experience performing user research, to include designing and delivering surveys, conducting user interviews, and compiling data gained from these activities
Demonstrated experience using design thinking, Agile concepts and practices, and product management principles to develop customer focused software products
Experience with visual design/interaction design creating and implementing user interfaces based on user data gathering
Strong understanding of current quantitative and qualitative user analysis techniques
Ability to use web analytics to understand user flows, behaviors, and burden
Ability to suggest metrics and perform analysis on user data to optimize digital experiences for customers
Ability to draft user flows from start to finish with technical input
Ability to create and evaluate low-fidelity versions of their ideas before implementing them
Ability to bring relevant people together to help them understand the user's goal and establish a common goal
Ability to plan and execute system mapping, customer journeys, scenarios and service specifications
Analyze research data identifying and generating meaningful insights and behavioral patterns
Work closely with visual designers contributing to the improvement of the design quality and final user experience
Collaborate with design lead, product owners and leaders to drive product strategy and the development roadmap
Strong knowledge of user-centered design processes and passionate about solving complex Service and UX challenge
Strong background in service and strategic design
Strong skills in conducting and synthesizing research, insights and findings
Strong skills in structuring and visualizing journey maps, service ideation, concept communication and specification with skills in visual and interaction design
Prior portfolio showcasing design solutions and strategic approache.
Ability to facilitate workshops and set design sprints
Knowledge of agile approaches and techniques
Ability to communicate effectively with different audiences
A solid competency in storytelling and public speaking. Comfortable explaining your ideas to client stakeholders and to ideate the best means to present your conceptual work
Attention to details and organizational approach
Ability to understand the impact of technology on design deliverables
Demonstrated attention to detail and ability to identify and communicate quality deficiencies verbally and in writing
Highly dependable with a proactive and team-oriented work posture

Preferred Qualifications:

Masters' Degree preferred

Target Salary Range

$86,000 - $138,000. This represents the typical salary range for this position based on experience and other factors.

SCA / Union / Intern Rate or Range

EEO

An Equal Opportunity Employer including Disability/Veteran.

Our Values

Benefits

At Peraton, our benefits are designed to help keep you at your best beyond the work you do with us daily. We're fully committed to the growth of our employees. From fully comprehensive medical plans to tuition reimbursement, tuition assistance, and fertility treatment, we are there to support you all the way.