Payment Coordinator

Contemporary Staffing Solutions (CSS) is seeking a detail-oriented and analytical Payment Coordinator to join our client for a remote opportunity! This temporary opportunity offers $21/hour! The Payment Coordinator will support financial and service operations for roadside assistance. This role involves auditing service payments, resolving discrepancies, reviewing special payment requests, and collaborating with internal teams and external partners.

Key Responsibilities

• Audit service tickets, payment codes, and exception reports for accuracy, making necessary adjustments.
• Review duplicate call reports and recommend appropriate payment decisions.
• Identify and report patterns of unusual contractor costs or membership usage.
• Prepare detailed reports on payment trends and discrepancies.
• Resolve billing and payment inquiries with Member Relations and Treasury Operations.
• Maintain accurate records and support credit card transaction reconciliations.
• Provide support to affiliate partners and process reciprocal billing files.

Qualifications

• High school diploma or equivalent required.
• At least 4 years of experience in dispatch, roadside assistance operations, or a related field.
• Proficiency in Microsoft Excel, Word, and relevant software tools.
• Knowledge of roadside assistance dispatch systems preferred.
• Strong analytical, problem-solving, and communication skills.
• Ability to work independently in a remote environment and manage multiple tasks effectively.
• Flexibility to work weekends or overtime as needed.

Contemporary Staffing Solutions (CSS) has been a leading provider of contract, temporary, temporary-hire & direct hire solutions. We began as a staffing agency and evolved to a national provider of workforce management solutions with a niche recruitment focus in Accounting & Finance, Call Center & Office, Human Resources, Sales & Marketing, & Information Technology. To learn more about CSS, visit our website: www.ContemporaryStaffing.com.