Job Description
Assistant Claims Director – Workers Compensation
Work-From-Home
Comprehensive Benefits Package
Medical, Dental, Vision Insurance – Effective On Start Date
Paid Time Off Program
401k
And Much More!!!
TPA with Growth Opportunities – Needs an Assistant Director for our Workers Compensation Claims Team
Oversees the programs assigned to specific Claims Units. Manages the adjusting, and supervisory staff
with those units, providing technical direction in claims and facilitating the reporting to internal and
external customers, including carriers, reinsurers, self‐insureds, brokers, and agents. Provides technical
guidance on claims files and ensures that the staff is well trained and capable of handling claims assigned
to them.
Essential Duties and Responsibilities:
- Assists the Director in managing quality of work product of the assigned units to drive technical excellence by specialty across geographies.
- Administers staff/resources to guarantee profitability in each of the programs managed.
- Ensures compliance with all state, federal and/or client regulatory and reporting requirements in every jurisdiction serviced.
- Maintains and communicates legislative actions, court decisions, industry trends and developments in claims.
- Works with the quality assurance team to measure and analyze claim results and makes recommendations to the Director on process and workflow improvements, or other initiatives to drive results.
- Monitors customer satisfaction in an effort to drive action plans for improvement.
- Motivates and develops staff to guarantee success in any program or work that comes to the organization.
- Provides informational assistance to MGAs and carrier partners in any programs handled in the unit.
- Actively participates in leadership, management, roundtable, claim review and training programs and contributes to their interactions and outcomes.
- Assists the Director in establishing and managing performance measures including cycle times, closure rates, average paid, expense paid, reserve accuracy, and other areas relevant to each program managed.
- Performs other duties as assigned that may include, but are not limited to providing audit support, research marketing or back up support for other areas within the organization.
Qualification Requirements:
Education / Licensing:
- High School Diploma or equivalent required, 2-year degree or higher preferred.
- Requires 10+ years of specialized claims adjusting experience.
- Minimum of 7+ years supervisory experience.
- Must possess or have the ability to obtain a Florida Adjuster’s license or other required jurisdictional licensing.
In the spirit of pay transparency we are excited to share the base salary for the position of Assistant Claims Director is $110,000 - $125,000, exclusive of fringe benefits or potential bonuses. This position is also eligible for an annual performance raise if all guidelines are met. Your salary compensation will be determined based on factors such as geographic location, skills, education and or experience. In addition to those factors, we believe in the importance of pay equality and consider internal equality of our current team members as a final part of any offer. Please keep in mind that range mentioned above is full base salary range for the role. Hiring at maximum of the range would not be typical in order to allow future and continued salary growth. We also offer a generous compensation and benefits package.
Company Description
North American Risk Services (NARS) is a premier third-party claims administrator that is dedicated to producing the best possible results for our clients. "Founded in 1996, NARS handles claims for insurers, brokerages, managing general agencies, reinsurers, liquidation bureaus, self-insured funds and entities."
For more career opportunities and to learn more about NARS, please visit www.narisk.com.
North American Risk Services (NARS) is a premier third-party claims administrator that is dedicated to producing the best possible results for our clients. "Founded in 1996, NARS handles claims for insurers, brokerages, managing general agencies, reinsurers, liquidation bureaus, self-insured funds and entities." For more career opportunities and to learn more about NARS, please visit www.narisk.com.
