Lead Conversion Specialist

Are you a results-driven Telesales professional with experience in residential cleaning services? A UK-based client is seeking a motivated and goal-oriented Lead Conversion Specialist to join their dynamic team remotely.

Key Responsibilities: 

• Engage with hot and warm leads sourced from trusted platforms through outbound calls. (initiating contact with potential clients through a scripted sales pitch.) 

• Build rapport with potential customers and identify their cleaning service needs.

• Effectively communicate the benefits of residential cleaning services to convert leads into sales.

• Maintain a high level of customer service to ensure client satisfaction and retention.

• Meet and exceed sales targets while adhering to company policies.

• Close sales, meet individual sales targets, and use CRM and booking systems to manage customer interactions effectively

• Conduct follow-up calls according to the lead process and communicate with clients via phone and email. 

• Maintain proficiency in Microsoft Word, Excel, and Outlook to streamline work processes. 

• Provide clear, thorough information to help clients make informed decisions. 

Requirements for the Remote Role: 

Candidates must have their own laptop (Min 8GB Ram, 13th Gen i 5 Processor, Windows 11 and 250GB SSD or higher), fast reliable internet connection and backups for power outages to work independently. The ideal candidate will be self-driven, organized, and resilient, with a strong ability to handle objections and maintain a positive outlook throughout the sales process. Previous remote experience as well as cleaning agency experience. 

Why This Role is Attractive: 
This position is a unique opportunity to support the growth of a reputable company while building valuable sales skills and enhancing earning potential. Ideal for those looking to progress in telesales. 

Position Details: 

• Working Hours: 13:30 - 22:00, Monday – Friday 

• Weekend Shift: One shift (09:30 - 18:00) every 6-8 weeks, with extra pay and time off. 

• Festive Coverage: Required, with additional compensation. 

• Salary: On Target Earnings (OTE) over R13,000, made up of R8,000 basic + uncapped commission. 

• Holiday: 40 paid days per year. 

• Fully Remote: Personal laptop required. 

• Experience: Previous remote work and experience in a cleaning company or agency is essential. 

If you’re passionate about sales, have a knack for closing deals, and want to grow your career in a remote setting, we want to hear from you! Take the next step in your telesales career and join a team that values your skills and dedication!