Medical Receptionist

This is a remote position.

Schedule:

•  Monday - Friday, 8:00 AM - 4:30 PM Florida Time with a 30-minute unpaid break (40 hours per week)
  

Client Timezone: Florida Time

Client Overview

We are a growing pain management medical practice with 8 clinics across Florida. Our medical staff provide compassionate care to patients suffering from chronic pain. As we expand, we need talented individuals to join our administration team to help ensure patients can easily access our life-changing treatments.

Job Description

As a medical receptionist, you will be the first point of contact for patients, providing excellent customer service, scheduling appointments, verifying insurance coverage, and supporting our care team. If you love helping people and have great communication skills, this role is for you.

Responsibilities

• Greet patients kindly on inbound calls
  
• Look up patient medical records in our secure system
  
• Schedule doctor visits for existing patients
  
• Confirm health insurance details and assist with insurance authorizations and verifications
  
• Transfer calls to sales staff for new patient inquiries
  

Requirements

• 1+ years experience as a medical receptionist
  
• Familiar with common medical terms, health insurance, and the process of obtaining authorizations for procedures and/or injections
  
• Warm, patient-focused phone manner
  
• Able to quickly learn new software
  
• Fluent in English
  
• Comfortable working Monday-Friday, 8am-4:30pm Eastern Time