Senior Product Manager, Claims Processing

At the core of our product is a financial incentive: we incentivize patients to visit top-performing providers by reimbursing them for their out-of-pocket expenses when they do. The Claims Processing team owns Garner’s core claims system, and is responsible for ingesting and adjudicating member claims quickly, accurately, and at scale. 

What you’ll do

You’ll be given wide-ranging responsibility to build and shape our claims ecosystem, including our claims adjudication system, operational tools, and data products.

You’ll work on projects like: designing algorithms to accurately adjudicate complex healthcare journeys that involve multiple doctors; improving our classification of labor & delivery claims; designing the internal datasets used for employer-facing reports; and improving the security of our data systems.

Your responsibilities

• Develop a deep intuition for what is important to our users—members, internal teams, administrators—and use that to drive your roadmap and help shape the overall product strategy
• Drive new feature development from start to finish: from ideation, requirements gathering, documentation, product development, launch and iteration
• Define what success looks like, ensure we have the data in place to measure progress, and rally the team around what winning looks like and how we get there

Who you are

Minimum requirements

• You have 4+ years product management experience
• You have software engineering or data science experience, and/or a computer science or engineering degree, and are comfortable with SQL
• You’re a highly autonomous self-starter, and thrive when you’re given ownership of hard, unscoped problems
• You’re an insatiable learner, with a track record of entering a large, complicated domain and obsessively becoming the content expert upon whom others rel
• You are an excellent written and verbal communicator, able to communicate your vision and drive execution on the immediate team and with stakeholders across the companyYou are extremely analytical, and insistently use data to shape your product intuition and decisions

Preferred qualifications

• You have experience working with healthcare claims and eligibility data
• You have built or managed large-scale data systems

The target salary range for this position is: $185,000 - $210,000. Individual compensation for this role will depend on a variety of factors including qualifications, skills and applicable laws. In addition to base compensation this role is eligible to participate in our equity incentive and competitive benefits plans.