Career Opportunities: Global HR Knowledge Management Specialist (41735)

Job Description

The Global Knowledge Management Specialist takes ownership of the knowledge within a given knowledge base, ensuring quality, accuracy and relevance (life cycle management). This role focuses on ensuring that information, documentation, and best practices are effectively maintained and accessible to enhance day-to-day efficiency and collaboration across the organization. The specialist will work closely with key stakeholders to manage content in our knowledge bases and to facilitate a global community of knowledge base owners in our regional hubs.

The job can be remote. If we caught your attention pls apply submitting your cv in the English language.

Job Responsibilities

• Article Approval: Review and approve created knowledge articles before publishing, ensuring quality, accuracy and completeness.
• Monitor Quality: Proactively monitor the knowledge dashboard to identify and address quality issues.
• Article Maintenance and Improvement: Manage content lifecycle, including taxonomy development, metadata tagging, and archiving. Additionally supporting the improvement of existing knowledge articles to ensure quality, consistency, and relevance.
• Process Alignment: Ensure knowledge articles align with current and future processes. This involves retiring or adjusting both global and local knowledge articles to reflect new global “to-be” processes.
• Collaboration: Work closely with Global Process Owners or other HR Subject Matter Experts to review and ensure alignment on content changes.
• Promote a culture of knowledge sharing and continuous learning within the organization.
• Evaluate the effectiveness of knowledge management initiatives and make recommendations for improvements.
• Leverage technology platforms (e.g. Intranet, knowledge bases, SharePoint, etc.) to enhance knowledge accessibility and end user experience.

Background & Skills

• Bachelor’s degree in in a related field is required.
• Experience in knowledge management, information management, or a similar role.
• Strong analytical and problem-solving skills.
• Proficiency with knowledge management platforms and content management systems.
• Excellent communication, facilitation, and interpersonal skills.
• Ability to collaborate effectively across diverse teams and organizational levels.
• Experience in change management and fostering a culture of continuous improvement.

Preferred Qualifications:

• Familiarity with emerging knowledge management technologies, including artificial intelligence and machine learning tools.
• Experience in project management or business process improvement.
• Experience working in a global environment collaborating across time zones
• High proficiency in Sharepoint
• Experience working with ServiceNow

Key Competencies:

• Knowledge organization and retrieval
• Content curation and lifecycle management
• Stakeholder engagement and relationship management
• Innovation and continuous learning mindset
• Fluent in English

Employee Benefits

Among the benefits we offer with your employment are:

• Bonus system
• Paid vacation
• Flexible working hours
• Possibility to work remotely
• Pension plan
• Insurance 
• Opportunity to join Employee Resource Groups

The detailed benefits list shall be presented during the recruitment process.

Danfoss – Engineering Tomorrow

At Danfoss, we are engineering solutions that allow the world to use resources in smarter ways - driving the sustainable transformation of tomorrow. No transformation has ever been started without a group of passionate, dedicated and empowered people. We believe that innovation and great results are driven by the right mix of people with diverse backgrounds, personalities, skills, and perspectives, reflecting the world in which we do business. To make sure the mix of people works, we strive to create an inclusive work environment where people of all backgrounds are treated equally, respected, and valued for who they are. It is a strong priority within Danfoss to improve the health, working environment and safety of our employees.

Following our founder’s mindset “action speaks louder than words”, we set ourselves ambitious targets to protect the environment by embarking on a plan to become CO2 neutral latest by 2030.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or other protected category.

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