Here at Savista, we enable our clients to navigate the biggest challenges in healthcare: quality clinical care with positive patient experiences and optimal financial results. We partner with healthcare organizations to problem solve and deliver revenue cycle improvement services that enable their success, support their patients, and nurture their communities, all while living our values of Commitment, Authenticity, Respect and Excellence (CARE).
Key Responsibilities:
Revenue Cycle Application Support
- Collaborate with internal colleagues to gather and understand application requirements for Self-Pay and Bad-Debt processes.
- Translate business requirements into system-level configurations for the Artiva platform.
- Implement system changes and enhancements, ensuring they meet the specified requirements.
- Support the Implementations Team by participating in new client implementations as the Artiva point-of-contact, for both our internal and external customers (clients).
- Work with stakeholders to test and validate system changes, ensuring they function as intended.
- Prioritize requests from stakeholders, balancing the needs of various departments and ensuring timely delivery of solutions.
- Stay up-to-date with industry trends and best practices to continuously improve application solutions.
System Administration and Configuration
- Manage the configuration, maintenance, and performance optimization of the Artiva platform.
- Create and update workflows, rules, and system parameters to align with business requirements.
- Ensure proper system integration with other revenue cycle tools and applications.
Technical Support and Troubleshooting
- Provide tier-2/3 support for Artiva users, resolving issues promptly and effectively.
- Collaborate with IT and Finvi support teams to address technical problems and implement updates.
- Monitor system performance, diagnose errors, and implement solutions to ensure reliability.
Data Management and Reporting
- Support special projects by working with IT to create data integrations with third party systems to support operational and strategic goals.
- Validate data integrity and ensure compliance with data security and privacy regulations.
- Automate data flows and processes to improve efficiency.
Stakeholder Collaboration and Training
- Work closely with revenue cycle teams, IT staff, and external vendors to gather requirements and deliver solutions.
- Train end-users on Artiva functionality, new features, and best practices.
- Act as the primary point of contact for Artiva enhancements and user feedback.
Compliance and Documentation
- Ensure the system complies with healthcare regulations such as HIPAA and other applicable standards.
- Maintain accurate and up-to-date documentation of system configurations, workflows, and procedures.
- Assist in audits and assessments of system usage and compliance.
Continuous Improvement
- Stay informed about updates and new features from Finvi to improve system functionality.
- Identify opportunities for process improvement and automation using Artiva and related tools.
- Lead or participate in system upgrade and implementation projects.
Develop expertise in Revenue Cycle Management
- Understand and apply key concepts and processes of Revenue Cycle Management (RCM), including patient registration, insurance verification, charge capture, coding, claims submission, payment posting, and accounts receivable management.
- Ensure that system configurations and changes align with RCM best practices to optimize revenue capture and minimize denials.
Savista is required by state specific laws to include the salary range for this role when hiring a resident in applicable locations. The annual range for this role is from $90,000 - $100,000. However, specific compensation for the role will vary within the above range based on many factors including but not limited to geographic location, candidate experience, applicable certifications, and skills.
SAVISTA is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, age, veteran status, disability, national origin, sex, sexual orientation, religion, gender identity or any other federal, state or local protected class.
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