Sales Support Specialist

This is a remote position.

Schedule:

• 40 hours per week
  
• Monday to Friday, 9AM to 6PM, Phoenix AZ
  
• Includes 1 hour unpaid break
  

Client Timezone: MST (Arizona)

Client Overview

Be part of a cutting-edge startup that’s transforming outdoor living spaces with innovative fire bowl designs. Our client is rapidly growing in the luxury outdoor product market, creating stunning focal points for pools and patios that blend artistry with functionality. As they expand their operations, they’re seeking detail-oriented individuals to help streamline processes and support their dynamic team in delivering exceptional products and experiences to discerning customers.

Job Description

As the Administrative Assistant, you’ll be the backbone of our client’s operations, ensuring smooth communication, impeccable documentation, and efficient processes. This role offers a unique opportunity to shape the organizational structure of a dynamic company while contributing to its rapid growth in the premium outdoor product market. You’ll work at the intersection of design, sales, and customer service, helping to create a seamless experience from product development to customer delivery. Your attention to detail and organizational skills will be crucial in maintaining the high standards expected in the luxury market, while your ability to adapt and learn quickly will be invaluable in this fast-paced startup environment.

Responsibilities

• Develop and implement a standardized system for product documentation, ensuring consistency across all fire bowl designs
  
• Create and maintain an efficient digital filing system that streamlines access to crucial information for the sales and design teams
  
• Manage daily communications, crafting professional responses to customer inquiries and internal requests
  
• Collaborate with the marketing team to ensure brand consistency across all documents and presentations
  
• Support the sales team by preparing polished materials for client meetings and trade shows
  
• Coordinate internal communications and assist in project management to keep all departments aligned
  
• Prepare comprehensive reports and engaging presentations that showcase the company’s growth and product innovations
  
• Assist in the onboarding process for new team members, creating a welcoming and organized introduction to the company
  

Requirements

• Proven experience in administrative roles, ideally in a startup or luxury goods environment
  
• Exceptional organizational skills with a keen eye for detail and consistency
  
• Proficiency in Microsoft 365 suite, with the ability to create professional documents and presentations
  
• Strong written and verbal communication skills, capable of representing the brand’s premium image
  
• Ability to prioritize tasks effectively and manage time in a fast-paced, evolving environment
  
• Quick learner with the adaptability to master new systems and processes
  
• Experience with CRM systems and basic graphic design tools is a plus
  
• Associate’s or Bachelor’s degree in Business Administration or related field preferred
  
• Passion for design and ability to understand and support the technical aspects of product development