Field Engineer

Behind every system is a person

At Vimachem, we’re using technology to empower the people who manufacture medicines for our world. With industry experience and know-how, we are an established supplier of the Greek pharmaceutical manufacturing industry working closely with all the Greek Pharma and Food manufacturers and in collaboration with some of the biggest OEMs globally, providing solutions related to:

• Industrial Manufacturing Equipment
• Industrial Software
• Automation and Machine Vision
• Robotics and IIoT

At Vimachem you will be part of a team where you will receive exposure to some of the most innovative technologies and exciting clients in Greece and be given all the skills, knowledge and opportunities to progress and become ready to build a better world for our people, our clients and our communities. Your work will be recognized and rewarded, and a solid career will lie ahead of you.

Today we are going through one of the most exciting times for our company. We are growing fast and as a result, we are expanding our Athens engineering team and looking for an ambitious and hands-on Field Engineer.

Impact of the Role

As part of the Vimachem team, you will play a key role in installing and supporting machines in production and packaging industrial environments. You will collaborate with our engineering, continuous improvement and sales teams to develop methods to improve and maintain the reliability of plant engineering systems, and implement technical-related projects for our customers in Greece.

This is your chance to showcase your skills in the area of engineering and advance your career. Join our team and help turn requirements into accomplishments that drive change!

What will you do as a Field Engineer?

• Install, commission, maintain, and modify mechanical equipment and site service systems throughout the production cycle, aligned with the requirements of the business.
• Provide customers with technical and consulting support, understand customers key processes.
• Learn to effectively communicate with customers to ensure resolution and proper follow-up, leading to customer satisfaction.
• Perform on-site commissioning support when required.
• Perform necessary mechanical installation when required.
• Accurately diagnose and repair appliances/equipment in the customer's site.
• Investigate the causes of equipment failures.
• Receive service calls of the customers and provide technical assistance and guidance.
• Participate in technical meetings with the clients’ maintenance and automation teams to discuss the solution and functionalities issues.
• Professionally represent the company, gather data, and ask the right questions to define a project.
• Conduct on-site inspection visits at the clients’ location to finalize the installation solution.
• Take part in troubleshooting with the support team, open tickets and help them understand the installation steps you followed.

The main qualifications for this Field Engineer role are:

• TEI or AEI degree in Mechanical Engineering, Electrical, Automation or Industrial Engineering.
• 4+ years of applied professional experience in an industrial environment as a field engineer (Pharma, food, cosmetics, etc.)
• Previous hands-on experience with troubleshooting and commissioning machines is a must.
• Ability to read electrical drawings.
• Customer oriented profile.
• Very good English language skills, both verbal and written.
• Willingness to visit and provide a service on the field to Vimachem’s clients in the Greek territory
• Previous experience in documentation and process creation is a plus.

Desirable Knowledge:

• Experience in the manufacturing environment, preferably in Pharmaceutical or Food & Beverage industries.
• Knowledge of device network configuration is a plus.
• Knowledge of PLC and HMI programming would be considered a plus.

Working At Vimachem:

We are building a strong, diverse team that values hard work, families, and personal well-being. Benefits of working with us include:

• Bonus scheme.
• We offer a hybrid remote working environment with outmost flexibility.
• Benefits package, including Health insurance, Life insurance, Short-term Disability, Long-term Disability.
• Monthly allowance for lunch expenses.
• Continuous training.
• A buddy will support you with onboarding.
• Company events and free office snacks.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Help us build an inclusive community that will transform manufacturing.