Host / Greeter | Lucero (Full-Time)

Location:

Omni Tempe Hotel at ASU

Located at the corner of University and Mill, Omni Tempe Hotel at ASU amplifies Tempe’s revitalized downtown area and brings some of the largest conference and meeting space to the city. The hotel features 330 guest rooms, four dining outlets, a spacious pool deck, retail, and almost 36,000 square feet of indoor and outdoor meeting space along with expansive views of the ASU campus and the Tempe cityscape. We are building an amazing team that focuses on creating incredible guest experiences. Join us and be a part of something special!

Omni Tempe Hotel at ASU is seeking a Host / Greeter to join Lucero, the upscale rooftop restaurant and bar of our hotel. This role is perfect for someone who is outgoing, engaging, and wanting to grow in the restaurant or hotel industry. 

This is a full-time position with mostly PM and weekend hours.

• Greet guests when entering the restaurant with a pleasant smile and superior customer service.
• Seat guests using Open Table software, ensuring server rotation on seating, pulling out chairs, placing clean menu in front of guest and letting the guest know who their server will be.
• Answer the phone upbeat and positive, take reservations and answer guest inquiries.
• Control the pace of the restaurant through reservation times and seating.
• Assign server sections, ensuring servers work different sections daily.
• Monitor dining rooms for seating availability, service, safety and wellbeing of guests.
• Assist servers and managers when needed.
• Thank every guest upon departure, invite them to return, and wish them a fond farewell.
• Notify Managers and servers of VIP’s and guest notes or issues.
• Attend department meetings and other required company trainings.
• Perform any other duties as assigned by management.

• Previous experience in full service dining / upscale service preferred.
• Must have strong verbal and written communication in English.
• Must be able to work a variety of shifts, including weekends and holidays
• Maintain a professional business appearance, attitude, and performance
• Stand or walk for an extended period or for an entire work shift in an indoor/outdoor environment.

*This position is a full-time, on-site position with no work from home flexibility.

This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of Omni Hotels & Resorts.

Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement 

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.

Salary is $16 / hour.