Inside Sales / Parts and Contract Sales

JOB SUMMARY:

The Inside Sales Position is for an energetic, aggressive self-starter who is capable of managing heavy inbound/outbound phone contact with existing customers nationwide. The position requires excellent organization, computer and phone skills, and the ability to achieve sales goals.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

• Prepare quotes for parts, service and maintenance contracts and renewals.
• Track and follow up with customers on proposals.
• Prospecting for new business using our customer database to offer services and spare parts.
• Responsible for closing deals and processing payments.
• Achieve monthly sales quotas.
• Build strong customer relationships.
• Manage customer database.
• Develop knowledge of our products and services.

KNOWLEDGE/SKILLS/ABILITIES:

• Must be computer literate.  Focus on Word, Excel, Astea and Glovia.
• Strong written and verbal, telephone etiquette and marketing communication skills.
• Strong organizational skill, time to task and follow up.
• Strong attention to detail.
• Ability to properly handle confidential information and records.
• Able to analyze information gathered in order to identify potential problems or discrepancies, for opportunities for improvement; to track monthly quotes for reporting.
• Must be able to work in team environment, Confer cooperate and communicating with all elements within the company and supporting areas.
• Ability to read written instructions, understand and interpret verbal instructions with minimal supervision with self-starter and strong motivational behaviors.

ADDITIONAL RESPONSIBILTIES:

• Ability and willingness to work overtime if needed in order to meet team targets – goals.
• Special projects as needed by management.
• Minor travel for training, projects and team building activities as needed 0- 10%

JOB QUALIFICATIONS:

• High school diploma or equivalent
• Sales Experience: 2 years

PHYSICAL REQUIREMENTS:

• Sedentary work: exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body.  This work requires sitting most of the time.
• Daily walking, stooping, kneeling, crouching, reaching, standing for sustained periods of time, walking, pushing, pulling, and lifting.
• Required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; expansive reading; visual inspection.

The worker is not substantially exposed to adverse environmental conditions