Engagement Manager - Data and AI

Job Summary

JOB DESCRIPTION

The Engagement Manager at Argano plays a crucial role in building strong and lasting relationships with clients. They are responsible for overseeing client engagements, driving sales initiatives, and ensuring successful project delivery. They manage a portfolio of complex accounts for Data and AI, and serve as the point of contact for these accounts. This role involves strategic client relationship management, sales target attainment, and coordination of cross-functional teams.

Responsibilities

• Lead client engagement activities, ensuring client satisfaction and project success.
• Meet or exceed sales targets by identifying new business opportunities and expanding existing accounts.
• Collaborate with delivery teams to define project scope, goals, and deliverables.
• Provide guidance to Associate Engagement Managers and support their professional development.
• Contribute to the development of strategic account plans and proposals.
  
  

Minimum And/Or Preferred Qualifications

EDUCATION

• Bachelor's degree in Business, Management, or a related field, expected.
  
  

Experience

• 12+ years of experience in client-facing roles within the technology or consulting industry.
• Proven track record of achieving and exceeding sales targets.
• Strong understanding of Azure services, Power BI/Fabric and data management processes
• Excellent project management, leadership, and client relationship skills
  
  

Skill Requirements

• Client Interaction: Ability to develop and maintain positive client relationships. Assist in understanding client needs and expectations. Contribute to client presentations and meetings.
• Sales Support: Support the sales process, including proposal development and presentations. Assist in achieving sales targets.
• Communication: Excellent verbal and written communication skills. Ability to convey technical concepts to non-technical stakeholders. Update clients on project progress and address concerns.
• Project Coordination Skills: Assist in project planning and scheduling. Work closely with the delivery team to ensure project success. Provide support in project execution.
• Adaptability: Flexibility and a willingness to learn about different industries and client needs are important in this role.
• Client Management Skills: Lead client engagement efforts, understanding and aligning with client objectives. Identify opportunities for additional services and revenue growth. Resolve client issues and concerns promptly.
• Sales and Revenue: Ability to collaborate with sales teams to develop business opportunities. Prepare and present compelling proposals to clients.
• Team Collaboration: Work closely with cross-functional teams to ensure successful project delivery. Foster a collaborative and positive team environment.
  
  

About Us

Argano is the first of its kind: a digital consultancy totally immersed in high-performance operations. We steward enterprises through ever-evolving markets, empowering them with transformative strategies and technologies to exceed customer expectations, unlock commercial innovation, and drive optimal efficiency and growth.

Argano is an equal-opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.