Retail Data Quality Lead

A key strategic priority for WinField United (WU) is being smart with data as a cooperative system; a core part of executing that with our retail-owners is the Retail Data Standardization (RDS) team. This team  supports our retail-owners---with both process and technology—in managing, reporting, and driving value from “back-office” (transactional and operational) data. 

The primary tool used in this role is AgriMine®, a WU-proprietary system for reporting, cleaning, and standardizing point-of-sale data, including crop protection, seed, and fertilizer product sales.  This  data is relied on by the retailers, WinField United, and basic manufacturers for things like sales insights, incentive & rebate programs, compliance tracking, and more. The RDS Team works with WU’s retail-owners to ensure data in the AgriMine® reporting system is accurate and actionable.  This Lead role is one of two that will manage a team of Data Specialists; the Specialists are responsible for working directly with assigned retail-owners to ensure the quality/integrity of the data in the AgriMine® system. 

This position is virtual/remote and can be located anywhere in the United States.

Job Responsibilities:

20%

Talent Management

• Provide strong, dynamic leadership that mentors, develops, and guides team members

• Manage the retention and talent development of team of Data Specialists

50%

Support accurate electronic reporting of our retail-owners’ transactional data

• Build and maintain relationships with AgriMine® users

• Work directly with retail-owners to ensure data accuracy and integrity

• Stay up-to-date on technology functionality; provide feedback and regular communication on the Tool

• Be subject matter expert on the AgriMine® system, the data in the system and what it is used for, as well as the data sources (and connectivity)

Support AgriMine® system onboarding/training

• Team is responsible for training and assisting individual users who will be in the AgriMine® system

• Manage ongoing training for users as enhancements, updates, and new functionality are published

• May be primary point of contact for some accounts

15%

Manage Data Quality Team’s Work

• Manage the workload (total and distribution) for the data quality team (fluctuates seasonally)

• Establish standard operating procedures, develop and implement processes for efficient execution

15%

Proactive data health management

• Design, create, track, assess, and make recommendations (retail-owner-specific and generally) for data health management improvement

• Accountable for identifying trends in customer issues and partnering to think through and recommend solutions

Experience/Knowledge/Skills:

Required :

• 4-year degree & 6+ years’ professional experience

• Experience setting and tracking performance KPIs 

• Familiarity with Microsoft Office ( Excel, Word & PowerBI) 

• Familiarity with CRM , Data-Tracking, & Project Management tools 

• Detail-oriented; enjoys digging into data to identify & resolve issues

• Interpersonal skills critical; strong account management and customer service mindset. Time management; balancing many tasks, tight deadlines, pivoting priorities 

Preferred :

• Team leadership experience strongly preferred 

• Experience with ag industry data (crop protection and/or seed products, grower identification) 

Salary Range: $105,040 $157,560